Paper feeding is crooked or the paper jams.

Cause

What to do

 

 

The paper supply is

Make sure the paper supply is not

obstructed.

obstructed by a cable or some other

 

object.

 

 

The paper supply is too far

Make sure that your paper supply is

away from the printer.

within 3 feet (1 meter) of the printer.

 

 

The printer cover may be

Close the printer cover.

opened.

 

 

 

The edge guide positions

Position the edge guides at the diamond-

may be incorrect.

shaped guide marks.

 

 

The holes on the sides of the

Check that the holes on each side of the

paper are misaligned.

paper are aligned with each other. Also

 

make sure the sprockets are locked and

 

their covers are closed.

 

 

Your paper may be the

Make sure that the paper size and

wrong size or thickness for

thickness are within the specified ranges.

the printer.

See page 115 for continuous paper

 

specifications.

 

 

When you use side-

Raise the paper guide to keep the

crimped multipart forms,

printing position accurate.

the copies may not align

 

with the original.

 

The paper does not eject properly.

Cause

What to do

 

 

The page may be too long.

Tear off the fresh supply of paper and

 

eject the page from the printer. Use only

 

paper that is within the specified length

 

range. See page 115.

86Maintenance and Troubleshooting