Problem Solving
The following table will help you to identify and solve problems which may occur when using the ASF. If the problem is not listed, or if it is not corrected by any of the methods suggested, contact your supplier for help.
| Problem | Cause | Solution |
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| The ASF does not | The paper bin(s) not in operating | Set paper bin(s) to correct operating position. |
| feed the paper | position. |
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| The platen movement is not being | Check the ASF mounting and proper gear |
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| transferred to ASF. | contact. |
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| The printer must be set to ASF mode. | Set the ASF mode, refer to the manual. |
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| The ASF is out of paper. | Reload the paper bin(s). |
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| There is a paper jam condition. | Remove the jammed paper and restack the |
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| paper |
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| More than one sheet | The paper is not fanned enough. | Fan the paper and reload paper stack. |
| of paper feeds at a |
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| The paper is out of specifications or | Replace with new paper according to the | |
| time | ||
| damaged conforming to ASF | ASF standards. | |
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| standards. |
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| Paper goes a skew | The paper is damaged. | Remove paper from the bin and replace it |
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| with new paper. |
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| The paper is not | The output paper stacker is full. | Empty the output paper. |
| stacker ejected |
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| The paper does not match the | Replace the paper with proper one. | |
| properly | ||
| specifications |
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| 111 |
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