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Problem

Using the cut sheet feeder, the paper does not feed properly (continued).

After a print

command is sent from the computer, the platen rotates, but paper does not feed. The PAPER OUT light is on (continued).

Two or more sheets feed at the same time.

Solution

Paper may be jammed near the print head. Remove the paper jam (temporarily remove the cut sheet feeder if necessary).

You may have loaded too many sheets in the cut sheet feeder’s bin. Remove the sheets. The bin can hold a maximum of 150 sheets.

There may be only one sheet left in the bin. The last sheet in the bin may not feed, so add more paper.

You may have loaded too many sheets in the cut sheet feeder’s bin. Remove the sheets. The bin can hold a maximum of 150 sheets.

You may have forgotten to fan the stack of paper before loading it into the bin. Remove the paper and fan it. Then align the edges of the stack. See Chapter 5.

7-26Troubleshooting