Epson 5000/5500 Options, not, 6-10 Troubleshooting, Paper may be jammed near the print head, The PAUSE light is on. Press the PAUSE button

Options

When using the cut-sheet feeder, the paper does not feed properly.

•When you send data, the platen does not rotate and paper does not feed.

The PAUSE light is on. Press the PAUSE button.

•When a print command is sent from the computer, the platen rotates but paper does not feed.

The cut-sheet feeder may be incorrectly installed. Remove the cut-sheet feeder and install it as described in Chapter 4.

Check that the paper-release lever is in the single-sheet position. See page 2-2.The paper-set levers may be pulled forward. Push back on the paper-set levers.Paper may be jammed near the print head.There may be only one sheet left in the bin. Add more paper.

You may have loaded too many sheets in the cut-sheet feeder’s bin. You can load up to 50 sheets in the single-bin cut-sheet feeder and up to 150 sheets or up to 30 air-mail or

25plain bond envelopes in the high-capacity cut-sheet feeder.

•Two or more sheets feed at the same time.

You may have loaded too many sheets in the cut-sheet feeder’s bin. See above.

You may have forgotten to fan the stack of paper before loading it into the bin. Remove the paper and fan it.

6-10Troubleshooting