Printing Problems
Operation ProblemsProblem | Solution |
The Print light does | • Turn off the CX11N, connect the power cord securely to the |
not turn on | CX11N and the electrical outlet, and turn it back on. |
| • The electrical outlet may be controlled by a switch or |
| automatic timer. Make sure the switch is turned on and plug |
| another electrical device into the outlet to check whether the |
| outlet is working properly. |
| • If the CX11N still doesn’t work, contact Epson as described on |
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The CX11N does not | Press the x B&W Start or x Color Start button to switch the |
print (Print light off) | product to ready status. |
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The Print light is on | • Your computer may not be securely connected to the CX11N. |
but nothing prints | Check the connections at both ends. See the Start Here sheet |
| for connecting instructions. |
| • Your application software is not set up correctly. Make sure |
| that the CX11N is selected in your software. |
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Information about the | The time interval specified in the Consumables Info Settings |
toner cartridges or | window is too long, causing a difference in the information. |
photoconductor on | Shorten the time interval or press the Get Information Now |
the LCD seems | button on the Consumables Info Settings window. |
incorrect |
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Printout is garbled | • The interface cable may not be securely connected. Make sure |
| both ends of the interface cable are fully plugged in. |
| • You may not be using the interface cable with the correct |
| specifications. See page 129 for details. |
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Status sheet does | Your product may be damaged. Contact Epson as described on |
not print correctly | |
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102 Solving Problems