Error Indicators

Check the printer’s control panel lights and follow the appropriate instructions below. For more information, see, Chapter 7 of your User’s Guide.

Light Status

Beep pattern

n = On

l l l

short series of beeps (three times)

f = Flashing

l l l l l

long series of beeps (five times)

Pause

Paper Out

Beep pattern

The Pause and Paper Out lights are on, and you

n

n

l l l

 

 

hear the short series of beeps.

 

 

 

 

 

 

Cause

 

 

 

Solution

 

 

 

 

No paper is loaded in the selected paper

 

Load paper in the selected paper source, or select a

source.

 

 

 

different paper source with the paper release lever. When

 

 

 

 

the Paper Out light goes off, press the Pause button to turn

 

 

 

 

off the Pause light.

 

 

 

The paper is not loaded correctly.

 

Remove the paper and reload it correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pause

Beep pattern

 

 

 

The Pause light is on and you hear the long

n

l l l l l

 

 

 

series of beeps.

 

 

 

 

 

 

Cause

 

 

 

Solution

 

 

 

 

The paper release lever is set to the

 

Load paper in the selected paper source, then set the paper

wrong position.

 

 

release lever to the position for that paper path. If paper

 

 

 

 

from another paper source is loaded in the printer, press

 

 

 

 

the Load/Eject button to eject the paper; then move the

 

 

 

 

paper release lever to the desired position.

 

 

 

 

 

 

 

 

 

 

 

 

 

Pause

Paper Out

Beep pattern

The Pause light is on, the Paper Out light is

n

f

l l l

 

 

flashing, and you hear the short series of beeps.

 

 

 

 

 

 

Cause

 

 

 

Solution

 

 

 

 

A single sheet of paper is not fully

 

Press the Load/Eject button to eject the sheet.

ejected.

 

 

 

 

 

 

 

 

Continuous paper does not feed to the

 

Tear off the printed page at the perforation; then press the

standby position.

 

 

Load/Eject button. The paper feeds to the standby

 

 

 

 

position.

 

 

 

 

 

Paper is jammed in the printer.

 

 

To clear a paper jam, see “Clearing Paper Jams” earlier in

 

 

 

 

this guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pause

Paper Out

 

 

 

The Pause light is on and the Paper Out light is

n

f

 

 

 

flashing.

 

 

 

 

 

 

Cause

 

 

 

Solution

 

 

 

 

 

The print head is overheated.

 

 

Wait a few minutes until the printer cools down; the printer

 

 

 

 

resumes printing automatically once the print head cools.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Font

Tear Off/Bin

Pause

Paper Out

 

f

f

f

f

All the lights are flashing.

 

 

 

 

 

 

Cause

 

 

 

Solution

 

 

 

 

An unknown printer error has occurred.

 

Turn off the printer and leave it off for several minutes;

 

 

 

 

then turn it on again. If the error recurs, contact your dealer.