Home > Solving Problems
Uninstalling Your Scanning Software
For Windows
For Mac OS X
You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your
operating system.

For Windows

Note:
For Windows 7 and Vista, you need an administrator account and password if you log on as a
standard user.
For Windows XP, you must log on to a Computer Administrator account.
Turn off the scanner.
Disconnect the scanner’s interface cable from your computer.
Do one of the following.
Windows 7 and Vista: Click the start button and select Control Panel.
Windows XP: Click Start and select Control Panel.
Do one of the following.
Windows 7 and Vista: Click Uninstall a program from the Programs category.
Windows XP: Double-click the Add or Remove Programs icon.
Select the software you want to uninstall such as EPSON Scan, your scanner’s Manual, and the application from
the list displayed.
Do one of the following.
Windows 7: Click Uninstall/Change.
Windows Vista: Click Uninstall/Change, and then click Continue in the User Account Control window.
Windows XP: Click Change/Remove.
When the confirmation window appears, click Yes.
Follow the on-screen instructions.