Problems and Solutions

This chapter presents solutions to possible printer problems. If you have difficulty achieving the desired printing result, first locate the problem in the list below and then see the appropriate page for the solution.

Power supply

. Power is not being supplied.

Printing

•The printer does not print.

•The print is faint or uneven.

. Dots are missing in the printed characters or graphics.

•Printed characters are not what you expected.

•The print position is not what you expected.

S e e 6 - 3

S e e 6 - 4

See 6-5

_.

See 6-5

See6-5 _

See 6-6

Paper handling

•

Single sheets do not feed properly.

See

6-8

•

Continuous paper does not feed properly.

See

6-9

Options

•

•

.

When you use the cut-sheet feeder, the paper does not

See

6-10

 

feed properly.

-

When you use two tractor units in combination,

 

 

.-

See

6-11

 

continuous paper does not feed properly.

~

When you use an optional interface, the printer does not

 

 

operate properly.

See

6-11

-

6-2 Troubleshooting