Problem Solving

See these sections to diagnose and solve printer problems:

“Diagnosing Problems” below

“Setup or Software Installation Problems” on page 101

“Printer Problems” on page 102

“Print Quality Problems” on page 103

“Problems With Paper Feeding” on page 106

“CD/DVD Printing Problems” on page 107

“Miscellaneous Printout Problems” on page 107

“Uninstalling Printer Software” on page 109

“Where To Get Help” on page 111

Diagnosing Problems

Your EPSON Stylus Photo R300 Series printer includes a number of ways to help you diagnose problems:

To identify the most common problems, check for messages on the control panel display and follow the instructions provided.

If you’re not sure whether the problem is coming from your printer or the computer, run a printer check as described on page 100.

Check for solutions in the following sections of this chapter. If none of the suggested solutions solve your problem, contact EPSON as described on page 111.

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