Appendix B
Contacting Customer Support
If your camera is not operating properly and you cannot
solve the problem using the troubleshooting information in
this guide, contact customer support services for assistance.
We will be able to help you much more quickly if you give
us the following information:
Serial number of your camera:
(The serial number label is on the back of the camera.)
Camera model:
Brand and model of your computer:
Camera software version:
(Click the About button in your camera software.)
Windows version (for example, 95 or 3.1) you are using:
Software applications you normally use with your camera
and their version numbers:
For United Kingdom and the Republic
of Ireland Users
If you purchased your printer in the UK or the Republic of
Ireland, EPSON (UK) LTD provides a range of customer
services and technical support:
World Wide Web
Faxon EPSON Faxback
Bulletin Board Service
Customer and Warranty Support
Pre Sales Enquiry Desk
See the following sections for details.
World Wide Web
If you can connect to the Internet and have a Web browser,
you can access our Web site at http://www.epson.co.uk.
Here you will find information on the latest EPSON
products, software drivers, on-line user guides, and answers
to frequently asked questions.
Proof Sign-off:
Hida _______
Bowen _______
BR
Poppy+ Rev. C
A5 size Appendix B
4/27/98 pass 0
Contacting Customer Support B-1