B-2 Contacting Customer Support
LProof Sign-off:
BLE H.Kato E.Omori
F.Fujimori
SEI M.Kauppi
R4C4410
Rev. C
A5 size SUPPORT.FM
2/11/00 Pass 3
❏To email EPSON Technical Support:
http://www.epson.co.uk/support/email/
❏For a full list of EPSON Customer and Warranty
Support services:
http://www.epson.co.uk/support/
Support Via Telephone
Our Customer and Warranty Support teams can be
contacted by calling 0870 163 7766 in the UK or 0044
0870 163 7766 from the Republic of Ireland. They can
provide the following services:
❏Technical information on installing, configuring
and operating your EPSON products
❏Arranging for faulty EPSON products to be
repaired within the warranty period
Before you call, please have the following information
ready:
Product Model:
Serial number of your product:
(The serial number label is on the back of the
product)
Brand and model of your computer:
Driver software version:
(Click the About button in your driver)
Operating System (for example, Windows 3.1/
95/98, NT 3.5/4.0, Mac OS):
Software applications(s) you normally use with
your product and their version numbers(s):
Pre Sales Enquiry Desk
Our Enquiry Desk team can be contacted by calling
0800 220546 in the UK or 1 800 409132 from the
Republic of Ireland, by faxing 01442 227271 in the UK
or 0044 1442 227271 from the Republic of Ireland, a nd
via Email at info@epson.co.uk. They can provide the
following information:
❏Pre sales information and literature on new
EPSON products (also available via our world
wide web site at http://www.epson.co.uk)
❏Where to purchase genuine EPSON consumables,
accessories, and options