Epson pro5k, pro5k u1 substrate:, guidelines, feed slots, feeds at a time, or more than one sheet, • Isn’t stuck together, from one of the manual, may be jammed. See page

55-6 Troubleshooting

If you have problems with paper feeding, paper jams, or ejected paper, check here for solutions.

If this happens:	Try this:
Paper doesn’t feed correctly	Remove the stack of paper from the tray, and check that the paper or other
from one of the paper trays,	substrate:
or more than one sheet	• Isn’t curled or creased.
feeds at a time.
	• Isn’t too thick or thin (see Appendix B).
	• Isn’t overloaded in the feeder. See Chapter 2 for guidelines.
	• Isn’t stuck together.
	• Isn’t jammed inside the printer. If all three paper out lights are flashing, paper
	may be jammed. See page 3-3.
	Then reload the paper or other substrate, making sure that:
	• The edge guides fit the paper’s width snugly, but not too tight.
	• You fan the paper stack and tap it on a flat surface to even the edges.
	• You load paper in the appropriate paper path. See Chapter 2 for guidelines.
	• You use a support sheet under the paper stack, if necessary. See page 2-11 for
	guidelines.
	Try using a cleaning sheet to clean the paper path. See page 4-6 for instructions.
Single sheets don’t feed	• Make sure the paper isn’t too thick or too thin, curled, or folded.
from one of the manual	• Make sure you insert the sheet into the slot until it meets resistance.
feed slots.
	• Make sure the correct paper source (Auto) is selected in your print options.
Ejected paper is wrinkled.	• Make sure the paper isn’t damp. Don’t store printing substrates in a damp or
	humid environment, and keep them in their original packaging.
	• Make sure the paper isn’t too thin.
	• Make sure the paper is feeding straight.
Paper doesn’t eject fully.	• Press the Eject button.
	• Make sure the page size settings in your print options and the paper size lever
	match the substrate you’re using.