50 Solving Problems
Checking the Printer Lights

Check the status of the printer lights to solve the most common problems.

Light status Problem and solution
Ipaper on Paper may be out or multiple sheets may have fed into
the sheet feeder. Load paper, if necessary (see page 6),
and press the Ipaper button.
Roll paper or canvas media may be out. See page11 to
load roll paper.
The CD/DVD tray may not be inserted. See page 32 to
load a CD or DVD.
If you’re printing on thick media, the media is not
inserted. Insert the thick media and press the Ipaper
button.
Ppower and Ipaper
flashing
Paper may have jammed in the sheet feeder, rear
manual feed slot, front manual feed slot, or roll paper
slot.
Sheet feeder or rear manual feed slot: Press the
Ipaper button to eject any jammed sheets, then
open the printer cover and remove any paper jammed
inside. Reload paper and press the Ipaper button
again to clear the error.
Front manual feed slot: Gently pull out the paper and
press the I paper button to clear the error.
Roll Paper Slot: Cut off any printed roll paper or canvas
media, then remove (see page 13) and reload (see
page 11) the paper.
The CD/DVD tray may be unable to eject. Gently pull
out the CD/DVD tray and press the Ipaper button.
See page 32 to reload the tray.
The printer cover may be open. Close the printer cover
to continue. (Leaving the printer cover open stops or
prevents printing.)
Hink on An ink cartridge is expended or not installed correctly,
or is not compatible with the printer. Replace or
reinstall the cartridge (see page 40).
Hink flashing Ink in a cartridge is low. You can continue printing, or
check which cartridge is low (see page38) and replace
it (see page 40).
spr2880_ug.book Page 50 Monday, April 6, 2009 1:10 PM