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HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
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HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) ii
Table of Contents
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Section 1: Printer Overview
How to use the guide
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HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 1-3
HDP600 Overview
Reviewing the HDP600 Block Diagram
The HDP600 Block Diagram will be created and added to this service document at a future date.
Reviewing the HDP600 Sequence of Operations
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Reviewing HDP 600 Series Card Printer - Sequence of Operations (continued)
Reviewing the HDP600 Boot up Sequence
Reviewing the Lamination Module Sequence of Operations
Reviewing the Lamination Module Boot up Sequence
Section 2: Specifications
Introduction
Reviewing the HDP600 Printer Overview table
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Reviewing the HDP600 CR100 Card Printer
HDP600 - Regulatory Compliances
HDP600 - Agency Listings
Technical Specifications
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Functional Specifications
Functional Specifications (continued)
Functional Specifications
Printer Components: LCD and Softkey Control Pad
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Printer Components: Print Ribbons
Printer Components: Blank Cards
Some types of Proximity cards, for example, have an uneven surface
Printer Components: Card Input and Output Hoppers
Printer Components: Card Output Hopper and Reject Hopper
Printer Unit: Reviewing the Card Lamination Module
Printer Components: Transfer Roller
Reviewing the Overlaminates
Reviewing the Thermal Transfer Film and PolyGuard Overlaminates
Reviewing the CR-90 or CR-100 Patch Size
Reviewing the Overlaminate Design
Section 3: Installation Procedures
Time Requirement
System Requirements
Inspection HDP600
Unpacking the Printer
Choosing a Good Location
About Moisture Condensation
Printer Loading Procedures
Loading the Print Ribbon
Loading the Print Ribbon (cont.)
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Loading clear HDP Film into the Transfer Station
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Inserting the Card Cleaning Cartridge
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Loading the Overlaminate
Loading the Overlaminate (continued)
Loading the Overlaminate (cont.)
Loading the Overlaminate (continued)
Loading the Overlaminate (cont.)
Connecting power to the HDP600 Printer
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Loading the Blank Cards (cont.)
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Printer Driver Installation Procedures
Installing the HDP600 Printer Driver
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Printing a Test Print Image
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Printing a Test Print Image (cont.)
Card Lamination Module Installation
Introduction
Inspecting the Card Lamination Module
Unpacking the Card Lamination Module
Choosing a proper Location
Preventing Moisture Condensation
Installing the HDP600 Series Card Lamination Module
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Printing a Test Print Image
Printing a Test Print Image (continued)
Section 4: General Troubleshooting
LCD Messages
Reviewing LCD Messages
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General Troubleshooting Guide
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Magnetic and E-card Troubleshooting Guide
Magnetic and E-card Troubleshooting Guide (continued)
Printing a Test Image
Reviewing the Gray/Align YMC/K Self-Test
Reviewing the Color/Resin YMCK Self-Test
Reviewing the Color Bars YMC Self-Test
Reviewing the Card Count Self-Test
Reviewing the Magnetic Test option
Reviewing the Lamination Color/Resin YMCK+L Self-Test
Communications Errors
Resolving the Communication Errors
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Card Feeding Errors
Resolving an Unable to Feed Card Error
Resolving an Unable to Feed Card Error (continued)
Resolving an Unable to Feed Card Error
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)
Resolving a Card Hopper Empty Error
Resolving a Card Output Hopper Full
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
Resolving a Card Jam Error
Resolving a Card Jam (Encoder) Error
Resolving a Card Jam (Flipper) Error
Resolving a Card Jam (Flipper) Error
Resolving a Card Jam (Laminator) Error
Resolving a Card Jam (Laminator) Error
Resolving a Card Eject Error
Resolving a No Flipper Table Module Error
Resolving a Flipper Jam Error
Resolving a Flipper Jam Error
Magnetic Encoding Errors
Resolving a Magnetic Verify Error
Resolving a Magnetic Verify Error
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Resolving a No Magnetic Encoder Installed Error
Resolving a No Magnetic Encoder Installed Error
Resolving a No Magnetic Strip Present Error
E-card Encoding Errors
Resolving a No Smart Card Encoder Error
Resolving a No Prox Card Encoder Error
Transfer Process Errors
Resolving a Transfer Film Mark Not Found Error
Resolving a Transfer Film Not Installed Error
Resolving a Transfer Film Sensor Not Calibrated Error
Resolving a Transfer Film Out Error
Printing Process Errors
Resolving a Ribbon Sensor Error (Ribbon Miscue)
Resolving a Ribbon Sensor Error (Ribbon Miscue)
Resolving a Ribbon Break/Jam Error
Resolving a Ribbon Break/Jam Error (continued)
Resolving a Ribbon Out Error
Resolving a No Ribbon Installed Error
Resolving a No Ribbon Installed Error
Resolving a Invalid Ribbon Error
Resolving a Invalid Ribbon Error
Resolving a Wrong Ribbon Error
Resolving a Wrong Ribbon Error
Resolving a Headlift Motor or Sensor Error
Resolving a Headlift Motor or Sensor Error
Resolving the Cover Open Error Message
Resolving the Cover Open Error Message
Resolving the Blank Output issues
Resolving the Blank Output issues (continued)
Resolving the Blank Output issues
Card Lamination Errors
Resolving a Laminator (General Error)
Resolving the Laminator (Check Power) Error
Resolving the Laminator (Heater Off) Error
Resolving the Wrong Overlaminate Installed Error
Resolving Check Lamination Material Error
Diagnosing Image Problems
Resolving the Pixel Failure problems
Resolving the Card Surface Debris problems
Resolving the Incorrect Image Darkness problems
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Resolving the Ribbon Wrinkle problems
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Resolving the Excessive Resin Printing problems
Resolving the Excessive Resin Printing problems (continued)
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Resolving the Incomplete Resin Printing problems
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Resolving the Image Placement problems
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Resolving the Image Placement problems (continued)
Resolving the Image Placement problems
Resolving the Poor Image Quality problems
Running the Self Test
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Running the Magnetic Self Test (HiCo Only)
Section 5: Ethernet Option Section
Introduction
Technical Specification - Ethernet Option
Functional Specification - Ethernet Option
Network Services - Overview
Reviewing the Print Server
Reviewing the Web Page Server
Reviewing the Network Management Interface
Reviewing the Telnet Server
Network Management Interface
Telnet Command Line Interface
Initiating a Telnet Session
Reviewing the Telnet Command Table
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Ethernet Web Pages Standard Procedures
Reviewing Web page security
Logging In
Accessing the Home pages
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Reviewing the Home Page Categories and Fields (table)
Configuring the Network Settings
Accessing the Network Settings page
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Reviewing the Current Settings
Switching to the automatic IP address mode
Changing to the static IP address mode
Changing to the static IP address mode (continued)
Entering the TCP Window Size
Using the Clear Changes button
Using the TCP/IP page
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Using the Printer page
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Changing the Log Name (continued)
Selecting the Log Type
Selecting the Log Destination
Setting up Email Event logging
Specifying UDP Event logging
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Specifying TCP Event logging
Specifying TCP Event logging (continued)
Using the Administration pages
Using the System Information page
Using the System Information page (continued)
Changing the Root Password
Changing the Root Password (continued)
Upgrading the Print Server
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Using the Reboot pages
Rebooting the Ethernet Server
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Resetting to Default Settings
Using the Help page
Additional Procedures
Reviewing LED and Dipswitch Tables
Reviewing the LED Table
Reviewing the Dip Switches
Restoring the Factory Settings for Ethernet
Restoring the Default Settings
Accessing the IP address of your Printer
Accessing the HDP600 IP address
Upgrading the Main Firmware with the Fargo Diagnostics Utility
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Ethernet Printer Troubleshooting Procedures
Troubleshooting procedures
Verifying the Printer Connection
Verifying the Printer IP address
Verifying that your PC can access the Printer using the ping command
Verifying that your PC can access the Printer using the ping command (continued)
Printing a test page
Reviewing Frequently-asked Questions
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Glossary of Terms
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Section 6: Card Lamination Module
Reviewing the Card Lamination Module
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Opening the Card Lamination Module
Opening the Card Lamination Module (continued)
Adjusting the Card Lamination Module
Adjusting the Card Flattener
Section 7: Printer Adjustments
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Adjusting the Card Size
Adjusting the Card Thickness Adjustment Lever
Printing on Alternate Card stocks
Selecting the Right Cards and optimize the HDP Print Process
Selecting the Appropriate HDP Printer Driver settings
Conducting the Tape adhesion Test
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Conducting the Tape adhesion Test (continued)
Printer Driver Options
Installing Printer Driver Updates
Setting Up the Printer Driver
Setting up Windows 2000/Windows XP
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Selecting the Card Size (HDP600 and HDP600-LC)
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Selecting the Custom Card Size
Using the Card tab (HDP600 CR100/HDP600-LC CR100)
Selecting the Card Type (all HDP600 Printers)
Selecting the Card Type (continued)
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Selecting the Card Hopper (HDP600 and HDP600-LC only)
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Using the Device Options tab (HDP600/HDP600-LC)
Adjusting the Ribbon Type
Selecting the Auto Ribbon Select option
Adjusting the Film Type
Adjusting for the Color Matching
Adjusting for the Color Tone Natural or Enhanced
Adjusting for the Resin Dither
Using the Print Both Sides option
Using the Split 1 Set of Ribbon Panels option
Using the Print Back Side First option
Using the Print Back Side Only option
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options
Using the Print in Single Card Mode option
Using the Disable Printing option
Using the Image Color tab (HDP600)
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Using the Image Color tab (continued)
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Adjusting the Image Position controls
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Adjusting the Transfer Dwell Time and Temperature
Using the K Panel Resin tab
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Defining the Area to activate the Card Grid
Measuring the Total Card area
Measuring the Area to be positioned on the Card
Selecting the Print YMC under the K and Print K Only options
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Using the Magnetic Encoding tab
Using the Encoding Mode option
Using the Encoding Mode option (continued)
Encoding the Mode/Coercivity/Magnetic Track Selection
Encoding the Mode/Coercivity/Magnetic Track Selection (continued)
Reviewing the Magnetic Track Options
Reviewing the Enable MLE Support checkbox
Reviewing the Verification options
Reviewing the Shift Data Left
Reviewing the ISO Track Locations
Sending the Track Information
Reviewing the Sample String
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HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 7-71
Reviewing the ASCII Code and Character Table
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Selecting the Lamination Position
Selecting the Lamination Side
Selecting the Lamination Type
Adjusting the Transfer Dwell Time and Transfer Temperature
Selecting the Sensors button and Defaults button
Section 8: Cleaning
Using the Required Supplies
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Cleaning inside the Printer
Cleaning outside the Printer
Cleaning the Printhead
Replacing the Card Cleaning Tape
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Cleaning the Magnetic Encoder
Cleaning the Magnetic Encoder (continued)
Cleaning the Platen and Transfer Rollers
Cleaning the Transfer Rollers using the Cleaning Card
Section 9: Packing the Card Printer
Section 10: Board Level Diagnostics
Board Errors
Resolving the EE Memory Error
Resolving the EE Checksum Error
Resolving the DRAM Memory Error
Resolving the RAM Memory Error
Resolving the FPGA Error
Sensor Testing
Reviewing the Sensor Locations and Voltages
Reviewing the Sensor Locations and Voltages (continued)
Reviewing the Motor Locations and Cables
Section 11: LCD On-Line Menu Navigation
Entering the LCD Menu and selecting an Option
Selecting from the HDP600 Menu Option Structure Tree
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Selecting from the HDP600 Menu Option Structure Tree
Reviewing the Printer Setup
Reviewing the Printer Setup (continued)
Preparing to Adjust the Print Offset, Transfer TOF and Transfer EOF
Aligning the Print Offset
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Setting the Transfer TOF
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Setting the Transfer EOF
Setting the Transfer EOF (continued)
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Adjusting the Transfer Tension
Adjusting the Film Drive
Adjusting the Ribbon Tension
Adjusting the Ribbon Drive
Adjusting the Transfer Temperature
Adjusting the Transfer Speed
Setting the Printhead Resistance
Adjusting the Image Darkness
Changing the Encoder Settings
Setting the Magnetic TOF
Setting the Magnetic TOF (continued)
Setting the Magnetic TOF
Adjusting the Flipper Offset
Adjusting the Lamination Flipper Offset
Adjusting the LAM TOF and EOF
Adjusting the Lamination Sensor Calibration
Adjusting the Lamination Temperature Setting
Using the Show Card Count option
System Upgrade (Firmware Upgrade)
Section 12: Firmware Updates
Firmware Updater Application Program
Continued on the next page
Firmware Updater Application Program (continued)
Downloading Firmware Updates
Updating the Printer's Firmware
Updating the Main Firmware
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Updating the Main Firmware (continued)
Updating the LCD Firmware
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Section 13: Fargo Technical Support
Contacting Fargo Technical Support
Reading the Serial Numbers on a Fargo Printer
Finding out when a Fargo Card Printer was manufactured
Reviewing Example No. 1: Serial Number 80453289
Reviewing Example No. 2: Serial Number A1280224
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Section 15: Glossary of Terms
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HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 16-1
Section 16: Index
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Appendix A: FCC Rules and Environmental Protection
FCC Rules
Environmental Protection (China-RoHS)