22
Before You Call (continued)
PROBLEM CAUSE CORRECTION

TEMPERATURES ARE TOO WARM

Freezer/Refrigerator
temperature is too warm. Doors are opened too
frequently or too long.
Door is slightly open.
Condenser is dirty.
Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
Clean condenser. See Care & Cleaning Chart in Care
and Cleaning section.
Freezer temperature is too
warm. Refrigerator
temperature is satisfactory.
Freezer control is set too
warm.
Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
Refrigerator temperature is
too warm. Freezer
temperature is satisfactory.
Refrigerator control is set too
warm.
Set refrigerator control to a colder setting. Allow 24
hours for temperature to stabilize.
Temperature in the Meat
Keeper is too warm (some
models).
Meat Keeper Temperature
Control is set too warm.
Adjust Meat Keeper Temperature Control to a colder
setting.

WATER/MOISTURE/FROST INSIDE REFRI GERATOR

Moisture collects on inside
of refrigerator walls. Weather is hot and humid.
Door is slightly open.
Door is opened too often or too
long.
Open containers.
The rate of frost buildup and internal sweating
increases.
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
Open door less often.
Keep containers covered.
Water collects on bottom
side of drawer cover. Vegetables contain and give
off moisture.
It is not unusual to have moisture on the bottom side of
the cover.
Move humidity control (some models) to lower setting.
Water collects in bottom of
drawer. Washed vegetables and fruit
drain while in the drawer.
Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.

WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR

Moisture collects on
outside of refrigerator or
between doors.
Weather is humid.
Door is slightly open, causing
cold air from inside refrigerator
to meet warm air from outside.
This is normal in humid weather. When humidity is
lower, the moisture should disappear.
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.

AUTOMATIC ICE MAKER

Ice maker is not making
any ice. Ice maker wire signal arm is in
the up or OFF position.
Household water line valve is
not open.
Freezer is not cold enough.
Saddle valve on cold water
pipe is clogged or restricted by
foreign material.
Check to see if the water
dispenser is dispensing water.
Move wire signal arm to the down or ON position.
Turn on household water line valve.
See PROBLEM section TEMPERATURES ARE TOO
WARM.
Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
If not, the ice & water filter cartridge is clogged or
restricted by foreign material, and must be replaced.