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Troubleshooting eIf you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
No power.
Power cuts out during
operation.
Batteries run out
quickly.
No photograph is taken
when pressing the
shutter button.
Cannot use the flash.
The flash settings are
restricted and cannot
be selected.
The playback image is
dark even though the
flash was used.
The image is blurred.
There is speckling on
the image.
Cannot format the xD-
Picture Card.
The camera does not
emit any sound.
iThe batteries have run out.
iThe batteries are loaded backwards.
iThe battery cover is not closed correctly.
iThe AC power adapter plug has come
out of the power outlet.
iThe camera has been left for a long period
with batteries and AC power adapter
removed.
The batteries have run out.
iCamera is being used in extremely cold
conditions.
iThe terminals are soiled.
iThe batteries can no longer be
recharged.
iThe rechargeable batteries (if used)
have become deactivated, or the battery
capacity has diminished due to the
memory effect.
iNo xD-Picture Cardis inserted.
iThe xD-Picture Cardis full.
iThe xD-Picture Cardis not formatted.
iThe xD-Picture Card contact area is
soiled.
iThe xD-Picture Cardis damaged.
iThe Auto power off function has turned
the camera off.
iThe batteries have run out.
iThe shutter button was pressed while
the flash was charging.
iThe flash is not popped up.
iThe batteries have run out.
iThe Mode dial is set to “À”.
iContinuous shooting is selected.
The Mode dial is set to “B”, “À”, “.”
, “/” , “M” , “<” or “>”.
iThe subject is too far away.
iYour finger was covering the flash.
iThe lens is dirty.
iYou photographed scenery with Macro
mode selected.
iYou took a close-up shot without
selecting Macro mode.
iYou are shooting a subject that is not
suited to autofocusing.
The picture was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
The xD-Picture Card contact area is
soiled.
iThe camera volume is set too low.
iThe microphone was blocked during
shooting/recording.
iThere is something covering the speaker
during playback.
iLoad new or fully charged batteries.
iLoad the batteries in the correct
direction.
iClose the battery cover correctly.
iPlug the adapter back in.
iLoad the batteries or connect the AC power
adapter, and wait a short time before turning
the camera on.
Load new or fully charged batteries.
iPut the batteries in your pocket or
another warm place to heat them and
then load them into the camera just
before you take a picture.
iWipe the battery terminals with a clean,
dry cloth.
iLoad new or fully charged batteries.
iUse the rechargeable battery
discharging function to restore the
rechargeable batteries to full capacity.
iInsert an xD-Picture Card.
iInsert a new xD-Picture Card or erase
some unwanted frames.
iFormat the xD-Picture Card on the
camera.
iWipe the xD-Picture Card contact area
with a clean dry cloth.
iInsert a new xD-Picture Card.
iTurn the camera on.
iLoad new or fully charged batteries.
iWait until the charging is completed
before pressing the shutter button.
iPop up the flash.
iLoad new or fully charged batteries.
iChange the Photography mode.
iSet continuous shooting to “OFF”.
The flash settings are restricted because
the camera settings are tailored to the
scene being shot. Change the
Photography mode for a wider range of
flash settings.
iMove to within the effective flash range
before taking the picture.
iHold the camera correctly.
iClean the lens.
iCancel Macro mode.
iSelect Macro mode.
iUse AF/AE lock or “K” Manual focus
mode to take the picture.
This is a characteristic of CCDs and does
not indicate a camera fault.
Wipe the xD-Picture Card contact area
with a clean dry cloth.
iAdjust the volume.
iTake care not to block the microphone
during shooting/recording.
iMake sure that the speaker is uncovered.
Some frames may be protected.
A language other than English is selected
in the “ô” setting in the “˜”
SET-UP menu (➡P.92).
iThe included A/V cable was connected
during movie playback.
iThe camera is not connected to the TV
correctly.
i“TV” is selected as the TV input.
iThe “õ” video output setting is incorrect.
iThe TV volume is turned down.
The “õ” video output setting is incorrect.
iThe USB cable (mini-B) is not correctly
connected to the PC or camera.
iThe PC is not turned on.
iCamera malfunction.
iThe batteries have run out.
The camera has suffered an unforeseen
problem.
“®” PICTBRIDGE is not selected in “ò”
USB mode in the “˜” SET-UP menu.
Frame erase does not
erase the frame.
The ERASE ALL
function does not erase
all the frames.
Screens are not
displayed in English.
There is no image or
sound on the TV.
The TV image is black
and white.
When connecting the
camera to a PC, the
photographed image or
playback image
appears on the
camera’s LCD monitor.
Nothing happens when
using the Mode dial.
The camera no longer
works correctly.
Cannot print with
PictBridge.
The camera was
connected to a PC
when the USB mode
was set to “®”.
Unprotect frames using the camera on
which the protection was first applied.
1Press the “MENU/OK” button to display
the menu.
2Press “a” or “b” to select “˜” SET-UP
and press “c”.
3Press “a” or “b” to select “ô”
4Press “c”.
5Press “a” or “b” several times to select
“ENGLISH”.
6Press the “MENU/OK” button.
iAfter the movie playback mode is
stopped, connect the camera and TV
correctly.
iConnect the camera and TV correctly.
iSet the TV input to “VIDEO”.
iChange the setting to “NTSC” or “PAL”
(➡P.92).
iAdjust the volume.
Change the setting to “NTSC” or “PAL”
(➡P.92).
iSet up the camera and the USB cable
(mini-B) correctly.
iTurn the PC on.
iBriefly remove the batteries or
disconnect the AC power adapter. Then
reload the batteries or reconnect the AC
power adapter and try again.
iLoad new or fully charged batteries.
Briefly remove the batteries or disconnect
the AC power adapter. Then reload the
batteries or reconnect the AC power
adapter and try again. If you think the
camera is faulty, contact your FUJIFILM
dealer.
Select “®” PICTBRIDGE in “ò” USB
mode in the “˜” SET-UP menu.
Perform steps 1to 3to remove the
camera from a PC.
hWindows
1The “New Hardware Found” wizard (or
“Scanner and Camera” wizard)
appears. If the wizard does not appear,
proceed to step 3.
2Click the [Cancel] button.
3Disconnect the camera from the PC.
hMacintosh
1The window for locating the driver
appears. If the window does not
appear, proceed to step 3.
2Click the [Cancel] button.
3Disconnect the camera from the
Macintosh.
Troubleshooting Possible causes Solutions