Code

Message

Action

 

 

 

 

 

 

 

12020005

Fax size exceeded maximum

Contact a system administrator to check

 

 

 

fax size allowed by the SMTP

the "Maximum Attachment Size" setting.

 

 

 

server.

"4.7.11 Setting the e-Mail Server (SMTP

 

 

 

 

Server)" (page 116)

 

 

 

 

 

 

 

12020006

SMTP server connection was

Try the following:

 

 

 

lost while sending fax data.

z Check that the LAN cable of the scanner

 

 

 

 

and SMTP server is connected properly.

 

 

 

 

z Contact a system administrator to check

 

 

 

 

that the scanner IP address and SMTP

 

 

 

 

server settings are correct.

 

 

 

 

"8.3 Network Connection

 

 

 

 

Troubleshooting" (page 456)

 

 

 

 

z Contact a system administrator to check

 

 

 

 

that the SMTP server is working

 

 

 

 

properly.

 

 

 

 

z Contact a system administrator to check

 

 

 

 

the maximum e-mail size allowed by

 

 

 

 

the SMTP server.

 

 

 

 

 

 

 

12020100

Error: fax could not be sent.

Try the following:

 

 

 

 

z A message returned from the server is

 

E

 

 

attached. Contact a server administrator

 

 

 

to deal with the error.

 

 

 

z If the [e-Mail address of user] option

 

 

 

 

 

 

 

button is selected for "Notification To

 

 

 

 

(Sender's e-Mail Address)", an error will

 

 

 

 

occur when a job sequence is per-

 

 

 

 

formed in the following cases:

 

 

 

 

z If the currently logged in user does

 

 

 

 

not have an e-mail address

 

 

 

 

z If logged in with the guest account

 

 

 

 

In this case, specify a user with a

 

 

 

 

registered e-mail address and perform

 

 

 

 

the job sequence.

 

 

 

 

 

 

 

fi-6010N Network Scanner Operator's Guide

 

559