Questions? Use this problem solver!
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| The Problem Solver |
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| Stainless Steel Range |
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| PROBLEM | POSSIBLE CAUSE |
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| SURFACE BURNERS | • Burners assembled incorrectly after cleaning. Make sure the burner |
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| DO NOT LIGHT | assembly is put together correctly and that the port ring is aligned. |
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| • Clean the ignitor orifice. |
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| • Inspect the manual |
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| • Make sure the electrical plug is plugged into a live power outlet. |
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| • Check for a power outage. |
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| SURFACE BURNER | • Improper LP gas connection. See the Installation Instructions. |
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| FLAMES VERY |
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| LARGE OR YELLOW |
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| TICKING SOUND OF | • The spark ignitor is not deactivated. Turn the burner OFF and |
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| SPARK IGNITOR | relight. Some ticking is normal. If ticking is excessive call for service. |
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| AFTER SURFACE |
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| BURNER LIGHTS |
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| STRONG ODOR | • Improper air/gas ratio in surface burners. Adjust the air shutters. |
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| OVEN LIGHT | • The light bulb is loose or defective. Tighten or replace the bulb. |
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| DOES NOT WORK | • The switch operating light is broken. Call for service. |
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| FOOD DOES NOT | • The oven controls are improperly set. See the “How to set your oven |
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| BAKE OR ROAST | for baking or roasting” section. |
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| PROPERLY | • Incorrect cookware or cookware of improper size being used. |
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| See the “How to set your oven for baking or roasting” section. |
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| • Use a foil tent to slow down browning during roasting. |
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| FOOD DOES NOT | • The oven control is not set at BROIL. |
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| BROIL PROPERLY | • The oven door is not open to the broil stop position as recommended. |
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| • Improper shelf position being used. See the Broiling Guide. |
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| • Food is being cooked in a hot pan. |
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| • Cookware is not suited for broiling. Use the broiling pan and grid |
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| that came with your range. |
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| • Aluminum foil used on the broiling pan and grid has not been fitted |
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| properly and slit as recommended. |
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| • In some areas the power (voltage) may be low. Preheat the broil |
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| element for 10 minutes. Broil for the longest period of time |
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| recommended in the Broiling Guide. |
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| OVEN WILL NOT | • Plug on the range is not completely inserted in the electrical outlet. |
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| WORK | • A fuse in your home may be blown or the circuit breaker tripped. |
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| • The oven controls are not properly set. |
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| • The oven controls are set for cleaning. If necessary, allow the oven to |
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| cool then open the door. |
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| OVEN WILL NOT | • The oven temperature is too high to set a |
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| SELF CLEAN | Allow the range to cool to room temperature and reset the controls. |
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| • The controls are not properly set. |
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| • The |
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| been removed. |
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| “CRACKING” OR | • This is normal. This is the sound of the metal heating and cooling |
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| “POPPING” SOUND | during both the cooking and cleaning functions. |
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| DURING CLEANING |
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| EXCESSIVE SMOKING | • Excessive soil. Press the OFF selector button. Open the windows to |
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| OCCURS DURING | rid the room of smoke. Wait until the DOOR LOCKED light goes |
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| CLEANING | off. Wipe up excess soil and reset the clean cycle. |
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| OVEN NOT CLEAN | • The oven was heavily soiled. Clean up heavy spillovers before starting |
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| AFTER A CLEAN | the clean cycle. Heavily soiled ovens may need to |
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| CYCLE | • The oven controls are not properly set. See the |
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If you need more help…call, toll free: GE Answer Center® 800.626.2000
consumer information service
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