TROUBLESHOOTING

Problem

Possible cause

Action

You sometimes see a squared pattern on the screen, your picture is “Freezing” or a picture showing a TV with a noisy pattern.

There cold be a transmission problem.

Your aerial may have been moved, for example by severe weather. Your aerial connection have become loose or disconnected.

This is a normally only a temporary situation and should correct itself. If it persists, contact ITV Digital customer channels.

Check signal quality and if necessary re-align your aerial. Check all aerial connections and make sure they are all firmly pushed into sockets.

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