TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
If you have followed the instructions contained in this manual and have difficulty in operating your TV/VCR, locate the SYMPTOM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to remedy the problem.
Symptom | Possible Cause | Corrective Action |
No power | • AC Power cord is not | Connect AC power cord to |
| connected | AC outlet |
| Power button is set to OFF. | Set the Power button to on. |
No picture and sound | TV/VCR is not plugged into | Plug power cord into an |
| and active ac outlet. | active ac outlet. |
| Antenna is not connected. | Check antenna connection. |
| No channel in memory. | Program tuner’s memory. |
No picture or poor picture. | Direction or condition of | Adjust direction or picture on |
| antenna is not adequate. | TV/VCR or replace antenna. |
| Picture control is not | Adjust picture controls. |
| adequate. |
|
No sound or poor sound. | Volume control on remote | Adjust volume control on |
| control unit or main unit is in | remote control unit or set. |
| minimum position. |
|
| Mute button on the remote | Press Mute button. |
| control unit is in the ON |
|
| position. |
|
Timer recording is not | The timer recording is set | Set the timer recording |
possible. | incorrectly. | correctly. |
| The timer recording is not set | Set the timer recording to |
| to ON> | ON. |
Cannot go into Record | The | Place transparent tape over |
mode. | cassette is missing. | missing erase prevention |
|
| tab. |
Playback picture is partially | The tracking control is not | Adjust the Tracking control |
noisy. | set correctly. | for better picture. |
Noise in picture on playback. | Video heads are dirty. | Head cleaning is necessary, |
|
| consult the nearest Service |
|
| center. |
No operation by Infrared | No power to TV/VCR | Make sure the AC cord is |
Remote Control. |
| connect to an ac outlet. |
| Weak batteries. | Check the batteries. |
.
| CLOSED CAPTION PROBLEM | POSSIBLE REMEDY |
|
|
|
| My TV/VCR is showing captions that | You are watching a live broadcast |
| are misspelled | and spelling caption errors made by |
|
| the closed captioning production |
|
| company may pass through |
|
| uncorrected. A prerecorded program |
|
| will not show any misspelled words |
|
| because of the normal time available |
|
| for editing the captions. |
|
|
|
| My TV/VCR will not show the text in | Captions that are delayed a few |
| its entirety or there is a delay of what | seconds behind the actual dialogue |
| is being said. | are common for live broadcasts. |
|
| Most is captioning production |
|
| companies can display a dialogue to |
|
| a maximum of 220 words per minute. |
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