Reference
Troubleshooting Guide
Before requesting service (troubleshooting)
Problem |
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No operations can be | - Check the batteries in the remote. May need replacing. | P4 | |
performed with | - Operate the remote control at a distance of no more than 20 feet. |
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remote. | - | Remove batteries and hold down one or more buttons for several minutes to drain the |
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| microprocessor inside the remote to reset it. Reinstall batteries and try remote again. |
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Disc does not play. | - Ensure that the disc is installed with the label side facing up. | P7 | |
| - Check the region number of the DVD. |
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| - This player cannot play |
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| Insert a DVD, a |
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5.1 channel sound is | - 5.1 channel sound is reproduced only when the following conditions are met. : | P13- | |
not being | 1)The DVD player is connected with the proper amplifier | 14 | |
reproduced. | 2)The disc is recorded with 5.1 channel sound. |
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| - | Check whether the disc being played has the "Dolby 5.1 ch" mark on the outside. |
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| - | Check if your audio system is connected and working properly. |
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The Ø icon appears | - The features or action cannot be completed at this time because: | P17- | |
on screen. | 1. The DVD's software restricts it. | 22 | |
| 2. The DVD's software doesn't support the feature (e.g.,angles). | P25- | |
| 3. The feature is not available at the moment. | 29 | |
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Disc Menu doesn't | - Check if the disc has a Menu. | P24- | |
appear. |
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| 25 |
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Playback mode | - Some of the functions selected in the Setup Menu may not work properly if the disc is not | P29- | |
differs from the | encoded with the corresponding function. | 35 | |
Setup Menu |
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selection. |
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The screen ratio | - The Screen Ratio is fixed on your DVDs. | P34- | |
cannot be changed. |
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| 35 |
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No audio. | - Make sure you have selected the correct Digital Output in the Audio Options Menu | P33 | |
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Forgot parental level | - Press power on from a cold start with no disc in the unit. Press the STOP and PLAY buttons | P32 | |
| simultaneously on the front panel for three seconds. The Select Menu Language display will |
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| appear. Select the desired language button. Press the SETUP button on the remote control to |
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| select the Parental Mode. The Parental Mode is now unlocked as indicated on the display. Press |
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| the DOWN button to select Parental. Press ENTER and the Password Check display will appear. |
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| Enter the default password of 7777. You can now set your rating level and change your |
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| password to a new number. |
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If you experience | - | Go to the contents and find the section of the instruction book that contains the explanations |
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other problems. | regarding the current problems. problem, and follow the procedure once again. If the problem |
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| still cannot be solved, please contact your nearest authorized service center. |
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