TROUBLESHOOTING GUIDE
The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms on page 33.
Symptoms | Possible Cause(s) | Solution | |
All Interfaces |
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During power |
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up the unit | There is a | Contact a customer service | |
beeps three | RAM failure. | representative. | |
times. |
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During power |
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up the unit |
| Contact a customer service | |
razzes once | There is a VLD failure. | ||
representative. | |||
and the blue |
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LED flashes. |
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During power |
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up the unit | There is a scanner | Contact a customer service | |
razzes twice | |||
motor failure. | representative. | ||
and both LEDs | |||
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flash in unison. |
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The unit has no | No power is being | Check the transformer, outlet | |
and power strip. Make sure the | |||
LEDs, beeper | supplied to the | ||
cable is plugged into the | |||
or motor spin. | scanner. | ||
scanner. | |||
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The unit has no | No power is being | Some host systems cannot | |
supply enough current to power | |||
LEDs and / or | supplied to the | ||
the Orbit. Use the power supply | |||
beeper. | scanner from host. | ||
included with the scanner. | |||
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The unit powers | The beeper is disabled. | Enable the beeper. | |
up but does not |
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beep. | No tone is selected. | Select a tone. | |
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