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HP 100 CE866ARBGJ Enww, Interpret control panel messages, Control panel message, Description

Models: 100 CE866ARBGJ

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Page 161

Control panel message	Description	Recommended action

Turn off. Reinstall fuser	The fuser needs to be replaced.	Turn off the power by using the power
		switch.
		Wait at least 30 seconds, and then turn on
		the power and wait for the product to
		initialize.
		If the error persists, contact HP. See
		www.hp.com/support/LJColorMFPM175 or
		the support flyer that came in the product
		box.

Unexpected Size in Tray 1	The paper in the tray does not match the	Load paper that is the correct size, and
	size needed for the current print job.	verify that the tray is set to the correct size.

ENWW	Interpret control panel messages 147

Page 161

Image 161

HP 100 CE866ARBGJ manual Enww, Interpret control panel messages, Control panel message, Description, Recommended action

Contents

User Guide LASERJET PRO 100 COLOR MFP M175Page User Guide LaserJet Pro 100 color MFP M175Trademark Credits Copyright and LicenseConventions used in this guide ENWW iv Conventions used in this guide1 Product basics Table of contents2 Control panel menus 3 Software for Windows6 Paper and print media 4 Use the product with Mac5 Connect the product 9 Color 7 Print cartridges and imaging drum8 Print tasks 12 Manage and maintain the product 10 Copy11 Scan 13 Solve problems Appendix B Service and support Appendix A Supplies and accessoriesAppendix C Specifications Appendix D Regulatory informationIndex ENWW Product views Product comparison Environmental features Accessibility features1 Product basics Base model Product comparisonIntroductory print cartridges Supplied with product Network modelAccessibility features Environmental featuresProduct front view Product viewsSerial number and model number location Product back viewSecurity slot Rear jam-access door USB port HP internal network port network models only Power receptacle13 12 Control panel layout2 Control panel menus Setup menu Function specific menusSystem Setup menu Setup menuReports System Setup Service Network Setup Reports menuENWW Setup menuValues Service menuENWW Network Setup menu network models onlySetup menu Copy Menu Function specific menusFunction specific menus ENWWENWW 14 Chapter 2 Control panel menus3 Software for Windows Change print job settings Change printer-driver settings for WindowsSupported operating systems for Windows Supported printer drivers for WindowsSupported printer drivers for Windows Supported operating systems for WindowsSelect the correct printer driver for Windows HP PCL 6 driver descriptionHP UPD PCL 5 driver description Tool for changing the settings Change print job settingsChange the default settings for all print jobs Change printer-driver settings for WindowsChange the product configuration settings 3. Click the Device Settings tabSupported utilities for Windows Remove software for WindowsOther Windows components and utilities Windows XPSoftware Software for other operating systemsENWW 22 Chapter 3 Software for Windows4 Use the product with Mac Software for Mac Print with Mac Scan with Mac Solve problems with MacInstall software for Mac computers connected directly to the product Install software for Mac operating systemsSoftware for Mac Supported operating systems for MacInstall software for Mac computers on a wireless network Install software for Mac computers on a wired networkConfigure the IP address Manual configurationConnect the product to a wireless network using WPS Priority for print settings for MacConnect the product to a wireless network using a USB cable 4. Select HP UninstallerChange the product configuration Change printer-driver settings for MacSoftware for Mac computers HP Utility featuresSupported utilities for Mac network models only HP Utility for MacCreate and use printing presets with Mac Cancel a print job with MacPrint with Mac Change the paper size and type with MacUse printing presets Create a printing presetPrint a cover page with Mac Use watermarks with MacSet the color options with Mac Print multiple pages on one sheet of paper with MacPrint on both sides of the page duplex printing with Mac a. Select the Device Maintenance tab Use the Services menu with Maca. Select the Services on the Web tab 3. Open the Color Options menu or the Color/Quality Options menuScan with Mac ENWW Solve problems with Mac34 Chapter 4 Use the product with Mac Connect to a network by using the software CD-ROM network models only Connect with USB by using the software CD-ROM5 Connect the product Supported network operating systems network models onlyPrinter sharing disclaimer Supported network operating systems network models onlyPage Connect with USB by using the software CD-ROM Install the product on a wired network Connect to a network by using the software CD-ROM network models onlyConfigure the IP address Supported network protocolsInstall the software Install the product on a wireless networkConnect the product to a wireless network using WPS Automatic configurationDisconnect from the wireless network Connect the product to a wireless network using a USB cableInstall the software for a wireless product currently on the network Reduce interference on a wireless network Wireless security Advanced wireless setupWireless communication modes Install the product on an ad-hoc wireless network View or change network settings Configure the network productENWW 46 Chapter 5 Connect the productUnderstand paper use 6 Paper and print mediaChange the printer driver to match the paper type and size Supported paper sizes Supported paper types Load paper traysSpecial paper guidelines Understand paper useDo not ENWWUnderstand paper use Change the printer driver to match the paper type and size Table 6-2 Supported envelopes and postcards Supported paper sizesTable 6-1 Supported paper and print media sizes Table 6-2 Supported envelopes and postcards continued 52 Chapter 6 Paper and print mediaENWW Supported paper types ENWW Colored Rough Heavy rough HP Tough paper54 Chapter 6 Paper and print media Load the input tray Load paper traysPaper orientation for loading trays Tray capacity56 Chapter 6 Paper and print media ENWWSolve problems with print cartridges or the imaging drum Print cartridge and imaging drum features Supplies views7 Print cartridges and imaging drum Manage print cartridges and the imaging drumDescription Print cartridge and imaging drum featuresFeature Imaging drum views Supplies viewsPrint cartridge views Manage print cartridges and the imaging drum Change settings for print cartridges or the imaging drumChange the Very Low settings from the control panel Replace the print cartridges Replacement instructionsENWW 3. Grasp the old print cartridge by the center handle and remove it62 Chapter 7 Print cartridges and imaging drum and insert into the product 8. Grasp the print cartridge by the center handle9. Close the print cartridge door message. Allow a few minutes for the product to calibrateReplace the imaging drum 4. Remove the old imaging drum 3. Lift the two levers that hold the imaging drumENWW Manage print cartridges and the imaging drum7. Insert the new imaging drum in the product 6. Remove the protective shielding from the new imaging drum8. Lower the two levers that hold the imaging drum 66 Chapter 7 Print cartridges and imaging drumPrint-cartridge and imaging drum storage Recycle suppliesHP fraud hotline and Web site HP policy on non-HP suppliesCheck the print cartridges and imaging drum Solve problems with print cartridges or the imaging drumInspect the print cartridges and imaging drum for damage Print the supplies status page Repeating defectsSection Interpret the print quality page10.1004 Supply memory error 10.0004 Supply Error10.000X Supply memory error 10.100X Supply memory errorDescription Control panel messageRecommended action Door openUsed color cartridge is installed Solve problems with print cartridges or the imaging drumENWW Control panel messageUsed supplies have been installed. The Used cartridges installedControl panel message DescriptionAdditional print tasks with Windows Cancel a print job Basic print tasks with Windows8 Print tasks Cancel a print job Get help for any printing option with Windows Basic print tasks with WindowsOpen the printer driver with Windows Use a printing shortcut with Windows Save custom print settings for reuse with WindowsChange the number of print copies with Windows 3. Click the Printing Shortcuts tab Create printing shortcuts4. Select an existing shortcut as a base 3. Click the Printing Shortcuts tab82 Chapter 8 Print tasks ENWWSelect the page size with Windows Improve print quality with WindowsSelect a custom page size with Windows Print on both sides duplex with WindowsSelect the paper type with Windows Manually print on both sides duplex with Windows4. Click the Finishing tab 2. On the File menu in the software program, click PrintENWW Basic print tasks with WindowsPrint multiple pages per sheet with Windows Basic print tasks with Windows 3. Click the Finishing tabENWW Select page orientation with Windows 4. In the Orientation area, select the Portrait or Landscape option 3. Click the Finishing tabTo print the page image upside down, select the Rotated option ENWW1. On the File menu in the software program, click Print Set color options with Windows3. Click the Color tab 90 Chapter 8 Print tasksPrint colored text as black with Windows Additional print tasks with Windows1. On the File menu in the software program, click Print Print on preprinted letterhead or forms with Windows3. Click the Paper/Quality tab 92 Chapter 8 Print tasks5. Select the Other option 4. From the Type is drop-down list, click the More... optionENWW Additional print tasks with Windows1. On the File menu in the software program, click Print Print on special paper, labels, or transparencies3. Click the Paper/Quality tab 94 Chapter 8 Print tasks5. Select the category of paper types that best describes your paper 4. From the Type is drop-down list, click the More... optionNOTE Labels and transparencies are in the list of Other options ENWW1. On the File menu in the software program, click Print Print the first or last page on different paper with Windows96 Chapter 8 Print tasks ENWW3. Click the Paper/Quality tab Scale a document to fit page size1. On the File menu in the software program, click Print ENWWENWW 3. Click the Effects tab98 Chapter 8 Print tasks Create a booklet with Windows Add a watermark to a document with Windows3. Click the Finishing tab 4. Click the Print on Both Sides Manually check box100 Chapter 8 Print tasks ENWW9 Color Adjust color Use the HP EasyColor option for Windows Match colorsChange the color theme for a print job Adjust colorChange the color options 2. Click Properties or PreferencesTable 9-1 Manual color options Manual color optionsTable 9-1 Manual color options continued Use the HP EasyColor option for Windows Match colors Copy mixed size originals Copy on both sides manually duplex Use copy functions Copy settings Copy photos10 Copy Multiple copies Use copy functionsOne-touch copy 2. Press the Black or Color button to start copying Copy a multiple-page originalENWW Use copy functionsCopy identification cards Reduce or enlarge a copy Cancel a copy jobCollate a copy job Change copy quality Copy settingsMake color or black and white copies Check the scanner glass for dirt and smudges Define custom copy settings Adjust the lightness or darkness for copiesPrint or copy edge-to-edge Considerations for printing or scanning documents with cropped edgesSet the paper size and type for copying on special paper Restore copy default settingsCopy photos Copy mixed size originals Copy on both sides manually duplex 6. Repeat these steps until the copy is complete 5. Press the Black or Color button to start copying120 Chapter 10 Copy ENWW11 Scan Use scan functions Scan settingsScan by using other software Scan by using HP Scan software WindowsUse scan functions Scan methodsScan by using optical character recognition OCR software Cancel a scanScanner resolution and color Scan settingsColor Resolution and color guidelinesRecommended resolution Recommended color settingsScan quality Use HP Web Jetadmin software Product security features Print information pages Change the product settings from a computerEconomy settings Clean the product Product updates 12 Manage and maintain the productPrint information pages Print information pages 4. Press the Cancel button to exit the menusENWW Change the product settings from a computer ENWW Use HP Web Jetadmin softwareUse HP Web Jetadmin software Lock the product Product security featuresAssign a system password network models only Sleep mode Economy settingsLow power settings Set the low power delay periodArchive print Clean the document feeder pickup rollers and separation pad Clean the productClean the paper path Product updatesClean the exterior Clean the paper path from the product control panelSelf help Solve problems checklist 13 Solve problemsFactors that affect product performance Restore factory settings Solve connectivity problems Solve wireless network problemsSelf help Step 1 Make sure that the product is set up correctly Solve problems checklistStep 2 Check the cabling or wireless connection network models only Step 3 Check the control panel for error messagesStep 6 Test print functionality Step 5 Check the softwareStep 7 Test copy functionality Step 8 Check the suppliesFactors that affect product performance Restore factory settingsControl panel messages Interpret control panel messagesControl panel message types 79 Error 52 Scanner ErrorDevice error ENWWControl panel message Engine comm. ErrorDescription Recommended actionENWW If the error persists, turn the product off, andInterpret control panel messages Control panel messageResend Upgrade Cool-down modeScanner Error Sensor ErrorENWW Turn off. Reinstall fuserInterpret control panel messages Control panel messageThe product does not pick up paper Paper feeds incorrectly or becomes jammedThe product picks up multiple sheets of paper Prevent paper jamsJam locations Clear jams150 Chapter 13 Solve problems Clear jams from the document feeder1. Open the document feeder cover 3. Close the document feeder cover3. Open and close the print cartridge door to reset the product Clear jams from the input tray1. Remove the paper from the input tray ENWWClear jams from the rear door Clear jams from the output bin152 Chapter 13 Solve problems 1. With both hands, grasp the paper, andPaper feeds incorrectly or becomes jammed 3. Close the rear doorENWW Change the paper type setting for Windows Use the correct paper type setting in the printer driverChange the paper type setting for Mac Use the correct paper type setting in the printer driverChange the color theme for a print job Adjust color settings in the printer driverChange the color options NoneUse paper that meets HP specifications Calibrate the product to align the colors Print a cleaning pageUse the printer driver that best meets your printing needs HP PCL 6 driverENWW 158 Chapter 13 Solve problemsHP UPD PS driver HP UPD PCLThe product prints slowly The product does not print or it prints slowlyThe product does not print Solve direct-connect problems Solve connectivity problemsSolve network problems The computer is using the incorrect IP address for the productThe computer or workstation might be set up incorrectly New software programs might be causing compatibility problemsThe product is disabled, or other network settings are incorrect The computer is unable to communicate with the productThe product does not print after the wireless configuration completes Solve wireless network problemsWireless connectivity checklist The wireless product loses communication when connected to a VPN Cannot connect more computers to the wireless productThe network does not appear in the wireless networks list The wireless network is not functioning164 Chapter 13 Solve problems a. Print a configuration page3. Test network communication by pinging the network b. Type ping followed by the router IP addressProblem Product software problems with WindowsSolution Printer folderYou are using a generic printer driver when using a USB connection Solve common Mac problemsThe printer driver is not listed in the Print & Fax list A print job was not sent to the product that you wantedHardware troubleshooting You are using a generic printer driver when using a USB connectionSoftware troubleshooting ENWW 168 Chapter 13 Solve problemsOrder parts, accessories, and supplies Part numbers A Supplies and accessoriesPart numbers Order parts, accessories, and suppliesPrint cartridges Imaging drumsHewlett-Packard limited warranty statement B Service and supportData stored on the print cartridge and imaging drum End User License Agreement OpenSSL Customer supportHewlett-Packard limited warranty statement ENWW Hewlett-Packard limited warranty statementPage Page Data stored on the print cartridge and imaging drum End User License Agreement ENWW 178 Appendix B Service and supportc 2007 Hewlett-Packard Development Company, L.P. Rev. 11/06 Customer support OpenSSLRepack the product Physical specifications C SpecificationsPower consumption, electrical specifications, and acoustic emissions Environmental specificationsPower consumption, electrical specifications, and acoustic emissions Physical specificationsEnvironmental specifications Table C-1 Physical specifications1Additional statements for wireless products Declaration of conformity wireless models Safety statementsD Regulatory information FCC regulations Environmental product stewardship programFCC regulations Environmental product stewardship program Power consumptionProtecting the environment Ozone productionUnited States and Puerto Rico Return and recycling instructionsMultiple returns more than one cartridge Single returnsPaper Material Safety Data Sheet MSDSMaterial restrictions Chemical substancesHP’s end-of-life product return and recycling program Material Safety Data Sheets188 Appendix D Regulatory information ENWWDeclaration of conformity base models 83707-0015 Phone European ContactUSA Contact ENWW Declaration of conformity wireless modelsDeclaration of conformity wireless models ENWW 192 Appendix D Regulatory informationBoise, Idaho USA OctoberLaser safety Safety statementsVCCI statement Japan Power cord instructions Power cord statement Japan EMC statement KoreaGS statement Germany Laser statement for FinlandLuokan 1 laserlaite VAROITUSRestriction on Hazardous Substances statement Turkey Substances Table ChinaSafety statements Türkiye Cumhuriyeti EEE Yönetmeliğine UygundurFCC compliance statement-United States Additional statements for wireless productsAustralia statement Brazil ANATEL statementKorean statement Taiwan statement Notice for use in FranceNotice for use in Russia ENWW 198 Appendix D Regulatory informationIndex Symbols/Numerics 2-sided printingA accessories Page Page Page Page ENWW 204 IndexPage 2011 Hewlett-Packard Development Company, L.P CE865-90907* *CE865-90907CE865-90907

Turn off. Reinstall fuser

Unexpected Size in Tray 1