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HP 100 COLOR CE866ABGJ Clear jams from the input tray, Remove the paper from the input tray, Enww

Models: 100 CE866ARBGJ

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Clear jams from the input tray

1.Remove the paper from the input tray.

2.With both hands, grasp the paper, and carefully pull it free from the product.

3.Open and close the print cartridge door to reset the product.

ENWW	Paper feeds incorrectly or becomes jammed 151

Page 165

Image 165

HP 100 COLOR CE866ABGJ, 100 COLOR MFP M175 manual Clear jams from the input tray, Remove the paper from the input tray, Enww

Contents

User Guide LASERJET PRO 100 COLOR MFP M175Page User Guide LaserJet Pro 100 color MFP M175Trademark Credits Copyright and LicenseConventions used in this guide ENWW iv Conventions used in this guide1 Product basics Table of contents2 Control panel menus 3 Software for Windows4 Use the product with Mac 5 Connect the product6 Paper and print media 7 Print cartridges and imaging drum 8 Print tasks9 Color 10 Copy 11 Scan12 Manage and maintain the product 13 Solve problems Appendix B Service and support Appendix A Supplies and accessoriesAppendix C Specifications Appendix D Regulatory informationIndex ENWW Product comparison Environmental features Accessibility features 1 Product basicsProduct views Base model Product comparisonIntroductory print cartridges Supplied with product Network modelAccessibility features Environmental featuresProduct front view Product viewsSerial number and model number location Product back viewSecurity slot Rear jam-access door USB port HP internal network port network models only Power receptacle13 12 Control panel layout2 Control panel menus Setup menu Function specific menusSystem Setup menu Setup menuReports System Setup Service Network Setup Reports menuENWW Setup menuValues Service menuNetwork Setup menu network models only Setup menuENWW Copy Menu Function specific menusFunction specific menus ENWWENWW 14 Chapter 2 Control panel menus3 Software for Windows Change print job settings Change printer-driver settings for WindowsSupported operating systems for Windows Supported printer drivers for WindowsSupported printer drivers for Windows Supported operating systems for WindowsSelect the correct printer driver for Windows HP PCL 6 driver descriptionHP UPD PCL 5 driver description Tool for changing the settings Change print job settingsChange the default settings for all print jobs Change printer-driver settings for WindowsChange the product configuration settings 3. Click the Device Settings tabSupported utilities for Windows Remove software for WindowsOther Windows components and utilities Windows XPSoftware Software for other operating systemsENWW 22 Chapter 3 Software for Windows4 Use the product with Mac Software for Mac Print with Mac Scan with Mac Solve problems with MacInstall software for Mac computers connected directly to the product Install software for Mac operating systemsSoftware for Mac Supported operating systems for MacInstall software for Mac computers on a wireless network Install software for Mac computers on a wired networkConfigure the IP address Manual configurationConnect the product to a wireless network using WPS Priority for print settings for MacConnect the product to a wireless network using a USB cable 4. Select HP UninstallerChange the product configuration Change printer-driver settings for MacSoftware for Mac computers HP Utility featuresSupported utilities for Mac network models only HP Utility for MacCreate and use printing presets with Mac Cancel a print job with MacPrint with Mac Change the paper size and type with MacUse printing presets Create a printing presetPrint a cover page with Mac Use watermarks with MacPrint multiple pages on one sheet of paper with Mac Print on both sides of the page duplex printing with MacSet the color options with Mac a. Select the Device Maintenance tab Use the Services menu with Maca. Select the Services on the Web tab 3. Open the Color Options menu or the Color/Quality Options menuScan with Mac Solve problems with Mac 34 Chapter 4 Use the product with MacENWW Connect to a network by using the software CD-ROM network models only Connect with USB by using the software CD-ROM5 Connect the product Supported network operating systems network models onlyPrinter sharing disclaimer Supported network operating systems network models onlyPage Connect with USB by using the software CD-ROM Install the product on a wired network Connect to a network by using the software CD-ROM network models onlyConfigure the IP address Supported network protocolsInstall the software Install the product on a wireless networkConnect the product to a wireless network using WPS Automatic configurationConnect the product to a wireless network using a USB cable Install the software for a wireless product currently on the networkDisconnect from the wireless network Reduce interference on a wireless network Advanced wireless setup Wireless communication modesWireless security Install the product on an ad-hoc wireless network View or change network settings Configure the network productENWW 46 Chapter 5 Connect the productUnderstand paper use 6 Paper and print mediaChange the printer driver to match the paper type and size Supported paper sizes Supported paper types Load paper traysSpecial paper guidelines Understand paper useENWW Understand paper useDo not Change the printer driver to match the paper type and size Supported paper sizes Table 6-1 Supported paper and print media sizesTable 6-2 Supported envelopes and postcards 52 Chapter 6 Paper and print media ENWWTable 6-2 Supported envelopes and postcards continued Supported paper types Colored Rough Heavy rough HP Tough paper 54 Chapter 6 Paper and print mediaENWW Load the input tray Load paper traysPaper orientation for loading trays Tray capacity56 Chapter 6 Paper and print media ENWWSolve problems with print cartridges or the imaging drum Print cartridge and imaging drum features Supplies views7 Print cartridges and imaging drum Manage print cartridges and the imaging drumPrint cartridge and imaging drum features FeatureDescription Supplies views Print cartridge viewsImaging drum views Change settings for print cartridges or the imaging drum Change the Very Low settings from the control panelManage print cartridges and the imaging drum Replace the print cartridges Replacement instructions3. Grasp the old print cartridge by the center handle and remove it 62 Chapter 7 Print cartridges and imaging drumENWW and insert into the product 8. Grasp the print cartridge by the center handle9. Close the print cartridge door message. Allow a few minutes for the product to calibrateReplace the imaging drum 4. Remove the old imaging drum 3. Lift the two levers that hold the imaging drumENWW Manage print cartridges and the imaging drum7. Insert the new imaging drum in the product 6. Remove the protective shielding from the new imaging drum8. Lower the two levers that hold the imaging drum 66 Chapter 7 Print cartridges and imaging drumPrint-cartridge and imaging drum storage Recycle suppliesHP fraud hotline and Web site HP policy on non-HP suppliesCheck the print cartridges and imaging drum Solve problems with print cartridges or the imaging drumInspect the print cartridges and imaging drum for damage Print the supplies status page Repeating defectsSection Interpret the print quality page10.1004 Supply memory error 10.0004 Supply Error10.000X Supply memory error 10.100X Supply memory errorDescription Control panel messageRecommended action Door openUsed color cartridge is installed Solve problems with print cartridges or the imaging drumENWW Control panel messageUsed supplies have been installed. The Used cartridges installedControl panel message DescriptionCancel a print job Basic print tasks with Windows 8 Print tasksAdditional print tasks with Windows Cancel a print job Basic print tasks with Windows Open the printer driver with WindowsGet help for any printing option with Windows Save custom print settings for reuse with Windows Change the number of print copies with WindowsUse a printing shortcut with Windows 3. Click the Printing Shortcuts tab Create printing shortcuts4. Select an existing shortcut as a base 3. Click the Printing Shortcuts tab82 Chapter 8 Print tasks ENWWSelect the page size with Windows Improve print quality with WindowsSelect a custom page size with Windows Print on both sides duplex with WindowsSelect the paper type with Windows Manually print on both sides duplex with Windows4. Click the Finishing tab 2. On the File menu in the software program, click PrintENWW Basic print tasks with WindowsPrint multiple pages per sheet with Windows 3. Click the Finishing tab ENWWBasic print tasks with Windows Select page orientation with Windows 4. In the Orientation area, select the Portrait or Landscape option 3. Click the Finishing tabTo print the page image upside down, select the Rotated option ENWW1. On the File menu in the software program, click Print Set color options with Windows3. Click the Color tab 90 Chapter 8 Print tasksPrint colored text as black with Windows Additional print tasks with Windows1. On the File menu in the software program, click Print Print on preprinted letterhead or forms with Windows3. Click the Paper/Quality tab 92 Chapter 8 Print tasks5. Select the Other option 4. From the Type is drop-down list, click the More... optionENWW Additional print tasks with Windows1. On the File menu in the software program, click Print Print on special paper, labels, or transparencies3. Click the Paper/Quality tab 94 Chapter 8 Print tasks5. Select the category of paper types that best describes your paper 4. From the Type is drop-down list, click the More... optionNOTE Labels and transparencies are in the list of Other options ENWW1. On the File menu in the software program, click Print Print the first or last page on different paper with Windows96 Chapter 8 Print tasks ENWW3. Click the Paper/Quality tab Scale a document to fit page size1. On the File menu in the software program, click Print ENWW3. Click the Effects tab 98 Chapter 8 Print tasksENWW Create a booklet with Windows Add a watermark to a document with Windows3. Click the Finishing tab 4. Click the Print on Both Sides Manually check box100 Chapter 8 Print tasks ENWW9 Color Adjust color Use the HP EasyColor option for Windows Match colorsChange the color theme for a print job Adjust colorChange the color options 2. Click Properties or PreferencesTable 9-1 Manual color options Manual color optionsTable 9-1 Manual color options continued Use the HP EasyColor option for Windows Match colors Use copy functions Copy settings Copy photos 10 CopyCopy mixed size originals Copy on both sides manually duplex Use copy functions One-touch copyMultiple copies 2. Press the Black or Color button to start copying Copy a multiple-page originalENWW Use copy functionsCopy identification cards Reduce or enlarge a copy Cancel a copy jobCollate a copy job Copy settings Make color or black and white copiesChange copy quality Check the scanner glass for dirt and smudges Define custom copy settings Adjust the lightness or darkness for copiesPrint or copy edge-to-edge Considerations for printing or scanning documents with cropped edgesSet the paper size and type for copying on special paper Restore copy default settingsCopy photos Copy mixed size originals Copy on both sides manually duplex 6. Repeat these steps until the copy is complete 5. Press the Black or Color button to start copying120 Chapter 10 Copy ENWW11 Scan Use scan functions Scan settingsScan by using other software Scan by using HP Scan software WindowsUse scan functions Scan methodsScan by using optical character recognition OCR software Cancel a scanScanner resolution and color Scan settingsColor Resolution and color guidelinesRecommended resolution Recommended color settingsScan quality Use HP Web Jetadmin software Product security features Print information pages Change the product settings from a computerEconomy settings Clean the product Product updates 12 Manage and maintain the productPrint information pages 4. Press the Cancel button to exit the menus ENWWPrint information pages Change the product settings from a computer Use HP Web Jetadmin software Use HP Web Jetadmin softwareENWW Product security features Assign a system password network models onlyLock the product Sleep mode Economy settingsLow power settings Set the low power delay periodArchive print Clean the document feeder pickup rollers and separation pad Clean the productClean the paper path Product updatesClean the exterior Clean the paper path from the product control panelSelf help Solve problems checklist 13 Solve problemsFactors that affect product performance Restore factory settings Solve connectivity problems Solve wireless network problemsSelf help Step 1 Make sure that the product is set up correctly Solve problems checklistStep 2 Check the cabling or wireless connection network models only Step 3 Check the control panel for error messagesStep 6 Test print functionality Step 5 Check the softwareStep 7 Test copy functionality Step 8 Check the suppliesFactors that affect product performance Restore factory settingsInterpret control panel messages Control panel message typesControl panel messages 79 Error 52 Scanner ErrorDevice error ENWWControl panel message Engine comm. ErrorDescription Recommended actionENWW If the error persists, turn the product off, andInterpret control panel messages Control panel messageResend Upgrade Cool-down modeScanner Error Sensor ErrorENWW Turn off. Reinstall fuserInterpret control panel messages Control panel messageThe product does not pick up paper Paper feeds incorrectly or becomes jammedThe product picks up multiple sheets of paper Prevent paper jamsJam locations Clear jams150 Chapter 13 Solve problems Clear jams from the document feeder1. Open the document feeder cover 3. Close the document feeder cover3. Open and close the print cartridge door to reset the product Clear jams from the input tray1. Remove the paper from the input tray ENWWClear jams from the rear door Clear jams from the output bin152 Chapter 13 Solve problems 1. With both hands, grasp the paper, and3. Close the rear door ENWWPaper feeds incorrectly or becomes jammed Change the paper type setting for Windows Use the correct paper type setting in the printer driverChange the paper type setting for Mac Use the correct paper type setting in the printer driverChange the color theme for a print job Adjust color settings in the printer driverChange the color options NoneUse paper that meets HP specifications Calibrate the product to align the colors Print a cleaning pageUse the printer driver that best meets your printing needs HP PCL 6 driverENWW 158 Chapter 13 Solve problemsHP UPD PS driver HP UPD PCLThe product does not print or it prints slowly The product does not printThe product prints slowly Solve direct-connect problems Solve connectivity problemsSolve network problems The computer is using the incorrect IP address for the productThe computer or workstation might be set up incorrectly New software programs might be causing compatibility problemsThe product is disabled, or other network settings are incorrect The computer is unable to communicate with the productSolve wireless network problems Wireless connectivity checklistThe product does not print after the wireless configuration completes The wireless product loses communication when connected to a VPN Cannot connect more computers to the wireless productThe network does not appear in the wireless networks list The wireless network is not functioning164 Chapter 13 Solve problems a. Print a configuration page3. Test network communication by pinging the network b. Type ping followed by the router IP addressProblem Product software problems with WindowsSolution Printer folderYou are using a generic printer driver when using a USB connection Solve common Mac problemsThe printer driver is not listed in the Print & Fax list A print job was not sent to the product that you wantedYou are using a generic printer driver when using a USB connection Software troubleshootingHardware troubleshooting ENWW 168 Chapter 13 Solve problemsOrder parts, accessories, and supplies Part numbers A Supplies and accessoriesPart numbers Order parts, accessories, and suppliesPrint cartridges Imaging drumsHewlett-Packard limited warranty statement B Service and supportData stored on the print cartridge and imaging drum End User License Agreement OpenSSL Customer supportHewlett-Packard limited warranty statement ENWW Hewlett-Packard limited warranty statementPage Page Data stored on the print cartridge and imaging drum End User License Agreement 178 Appendix B Service and support c 2007 Hewlett-Packard Development Company, L.P. Rev. 11/06ENWW Customer support OpenSSLRepack the product Physical specifications C SpecificationsPower consumption, electrical specifications, and acoustic emissions Environmental specificationsPower consumption, electrical specifications, and acoustic emissions Physical specificationsEnvironmental specifications Table C-1 Physical specifications1Additional statements for wireless products Declaration of conformity wireless models Safety statementsD Regulatory information FCC regulations Environmental product stewardship programFCC regulations Environmental product stewardship program Power consumptionProtecting the environment Ozone productionUnited States and Puerto Rico Return and recycling instructionsMultiple returns more than one cartridge Single returnsPaper Material Safety Data Sheet MSDSMaterial restrictions Chemical substancesHP’s end-of-life product return and recycling program Material Safety Data Sheets188 Appendix D Regulatory information ENWWDeclaration of conformity base models European Contact USA Contact83707-0015 Phone Declaration of conformity wireless models Declaration of conformity wireless modelsENWW ENWW 192 Appendix D Regulatory informationBoise, Idaho USA OctoberLaser safety Safety statementsVCCI statement Japan Power cord instructions Power cord statement Japan EMC statement KoreaGS statement Germany Laser statement for FinlandLuokan 1 laserlaite VAROITUSRestriction on Hazardous Substances statement Turkey Substances Table ChinaSafety statements Türkiye Cumhuriyeti EEE Yönetmeliğine UygundurFCC compliance statement-United States Additional statements for wireless productsAustralia statement Brazil ANATEL statementNotice for use in France Notice for use in RussiaKorean statement Taiwan statement ENWW 198 Appendix D Regulatory informationSymbols/Numerics 2-sided printing A accessoriesIndex Page Page Page Page ENWW 204 IndexPage CE865-90907* *CE865-90907 CE865-909072011 Hewlett-Packard Development Company, L.P