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HP 100 CE866ARBGJ manual Close the rear door, Enww, Paper feeds incorrectly or becomes jammed

Models: 100 CE866ARBGJ

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2.With both hands, grasp the paper, and carefully pull it free from the product.

3.Close the rear door.

ENWW	Paper feeds incorrectly or becomes jammed 153

Page 167

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HP 100 CE866ARBGJ, 100 COLOR CE866ABGJ manual Close the rear door, Enww, Paper feeds incorrectly or becomes jammed

Contents

User Guide LASERJET PRO 100 COLOR MFP M175Page User Guide LaserJet Pro 100 color MFP M175Trademark Credits Copyright and LicenseConventions used in this guide ENWW iv Conventions used in this guide3 Software for Windows Table of contents1 Product basics 2 Control panel menus6 Paper and print media 4 Use the product with Mac5 Connect the product 9 Color 7 Print cartridges and imaging drum8 Print tasks 12 Manage and maintain the product 10 Copy11 Scan 13 Solve problems Appendix D Regulatory information Appendix A Supplies and accessoriesAppendix B Service and support Appendix C SpecificationsIndex ENWW Product views Product comparison Environmental features Accessibility features1 Product basics Network model Product comparisonBase model Introductory print cartridges Supplied with productAccessibility features Environmental featuresProduct front view Product viewsHP internal network port network models only Power receptacle Product back viewSerial number and model number location Security slot Rear jam-access door USB port13 12 Control panel layout2 Control panel menus Setup menu Function specific menusReports menu Setup menuSystem Setup menu Reports System Setup Service Network SetupENWW Setup menuValues Service menuENWW Network Setup menu network models onlySetup menu Copy Menu Function specific menusFunction specific menus ENWWENWW 14 Chapter 2 Control panel menusSupported printer drivers for Windows Change print job settings Change printer-driver settings for Windows3 Software for Windows Supported operating systems for WindowsHP PCL 6 driver description Supported operating systems for WindowsSupported printer drivers for Windows Select the correct printer driver for WindowsHP UPD PCL 5 driver description Tool for changing the settings Change print job settings3. Click the Device Settings tab Change printer-driver settings for WindowsChange the default settings for all print jobs Change the product configuration settingsWindows XP Remove software for WindowsSupported utilities for Windows Other Windows components and utilitiesSoftware Software for other operating systemsENWW 22 Chapter 3 Software for Windows4 Use the product with Mac Software for Mac Print with Mac Scan with Mac Solve problems with MacSupported operating systems for Mac Install software for Mac operating systemsInstall software for Mac computers connected directly to the product Software for MacManual configuration Install software for Mac computers on a wired networkInstall software for Mac computers on a wireless network Configure the IP address4. Select HP Uninstaller Priority for print settings for MacConnect the product to a wireless network using WPS Connect the product to a wireless network using a USB cableChange the product configuration Change printer-driver settings for MacHP Utility for Mac HP Utility featuresSoftware for Mac computers Supported utilities for Mac network models onlyChange the paper size and type with Mac Cancel a print job with MacCreate and use printing presets with Mac Print with MacUse watermarks with Mac Create a printing presetUse printing presets Print a cover page with MacSet the color options with Mac Print multiple pages on one sheet of paper with MacPrint on both sides of the page duplex printing with Mac 3. Open the Color Options menu or the Color/Quality Options menu Use the Services menu with Maca. Select the Device Maintenance tab a. Select the Services on the Web tabScan with Mac ENWW Solve problems with Mac34 Chapter 4 Use the product with Mac Supported network operating systems network models only Connect with USB by using the software CD-ROMConnect to a network by using the software CD-ROM network models only 5 Connect the productPrinter sharing disclaimer Supported network operating systems network models onlyPage Connect with USB by using the software CD-ROM Supported network protocols Connect to a network by using the software CD-ROM network models onlyInstall the product on a wired network Configure the IP addressAutomatic configuration Install the product on a wireless networkInstall the software Connect the product to a wireless network using WPSDisconnect from the wireless network Connect the product to a wireless network using a USB cableInstall the software for a wireless product currently on the network Reduce interference on a wireless network Wireless security Advanced wireless setupWireless communication modes Install the product on an ad-hoc wireless network View or change network settings Configure the network productENWW 46 Chapter 5 Connect the productSupported paper sizes Supported paper types Load paper trays 6 Paper and print mediaUnderstand paper use Change the printer driver to match the paper type and sizeSpecial paper guidelines Understand paper useDo not ENWWUnderstand paper use Change the printer driver to match the paper type and size Table 6-2 Supported envelopes and postcards Supported paper sizesTable 6-1 Supported paper and print media sizes Table 6-2 Supported envelopes and postcards continued 52 Chapter 6 Paper and print mediaENWW Supported paper types ENWW Colored Rough Heavy rough HP Tough paper54 Chapter 6 Paper and print media Load the input tray Load paper traysENWW Tray capacityPaper orientation for loading trays 56 Chapter 6 Paper and print mediaManage print cartridges and the imaging drum Print cartridge and imaging drum features Supplies viewsSolve problems with print cartridges or the imaging drum 7 Print cartridges and imaging drumDescription Print cartridge and imaging drum featuresFeature Imaging drum views Supplies viewsPrint cartridge views Manage print cartridges and the imaging drum Change settings for print cartridges or the imaging drumChange the Very Low settings from the control panel Replace the print cartridges Replacement instructionsENWW 3. Grasp the old print cartridge by the center handle and remove it62 Chapter 7 Print cartridges and imaging drum message. Allow a few minutes for the product to calibrate 8. Grasp the print cartridge by the center handleand insert into the product 9. Close the print cartridge doorReplace the imaging drum Manage print cartridges and the imaging drum 3. Lift the two levers that hold the imaging drum4. Remove the old imaging drum ENWW66 Chapter 7 Print cartridges and imaging drum 6. Remove the protective shielding from the new imaging drum7. Insert the new imaging drum in the product 8. Lower the two levers that hold the imaging drumPrint-cartridge and imaging drum storage Recycle suppliesHP fraud hotline and Web site HP policy on non-HP suppliesCheck the print cartridges and imaging drum Solve problems with print cartridges or the imaging drumInspect the print cartridges and imaging drum for damage Print the supplies status page Repeating defectsSection Interpret the print quality page10.100X Supply memory error 10.0004 Supply Error10.1004 Supply memory error 10.000X Supply memory errorDoor open Control panel messageDescription Recommended actionControl panel message Solve problems with print cartridges or the imaging drumUsed color cartridge is installed ENWWDescription Used cartridges installedUsed supplies have been installed. The Control panel messageAdditional print tasks with Windows Cancel a print job Basic print tasks with Windows8 Print tasks Cancel a print job Get help for any printing option with Windows Basic print tasks with WindowsOpen the printer driver with Windows Use a printing shortcut with Windows Save custom print settings for reuse with WindowsChange the number of print copies with Windows 3. Click the Printing Shortcuts tab Create printing shortcutsENWW 3. Click the Printing Shortcuts tab4. Select an existing shortcut as a base 82 Chapter 8 Print tasksSelect the page size with Windows Improve print quality with WindowsManually print on both sides duplex with Windows Print on both sides duplex with WindowsSelect a custom page size with Windows Select the paper type with WindowsBasic print tasks with Windows 2. On the File menu in the software program, click Print4. Click the Finishing tab ENWWPrint multiple pages per sheet with Windows Basic print tasks with Windows 3. Click the Finishing tabENWW Select page orientation with Windows ENWW 3. Click the Finishing tab4. In the Orientation area, select the Portrait or Landscape option To print the page image upside down, select the Rotated option90 Chapter 8 Print tasks Set color options with Windows1. On the File menu in the software program, click Print 3. Click the Color tabPrint colored text as black with Windows Additional print tasks with Windows92 Chapter 8 Print tasks Print on preprinted letterhead or forms with Windows1. On the File menu in the software program, click Print 3. Click the Paper/Quality tabAdditional print tasks with Windows 4. From the Type is drop-down list, click the More... option5. Select the Other option ENWW94 Chapter 8 Print tasks Print on special paper, labels, or transparencies1. On the File menu in the software program, click Print 3. Click the Paper/Quality tabENWW 4. From the Type is drop-down list, click the More... option5. Select the category of paper types that best describes your paper NOTE Labels and transparencies are in the list of Other optionsENWW Print the first or last page on different paper with Windows1. On the File menu in the software program, click Print 96 Chapter 8 Print tasksENWW Scale a document to fit page size3. Click the Paper/Quality tab 1. On the File menu in the software program, click PrintENWW 3. Click the Effects tab98 Chapter 8 Print tasks Create a booklet with Windows Add a watermark to a document with WindowsENWW 4. Click the Print on Both Sides Manually check box3. Click the Finishing tab 100 Chapter 8 Print tasks9 Color Adjust color Use the HP EasyColor option for Windows Match colors2. Click Properties or Preferences Adjust colorChange the color theme for a print job Change the color optionsTable 9-1 Manual color options Manual color optionsTable 9-1 Manual color options continued Use the HP EasyColor option for Windows Match colors Copy mixed size originals Copy on both sides manually duplex Use copy functions Copy settings Copy photos10 Copy Multiple copies Use copy functionsOne-touch copy Use copy functions Copy a multiple-page original2. Press the Black or Color button to start copying ENWWCopy identification cards Reduce or enlarge a copy Cancel a copy jobCollate a copy job Change copy quality Copy settingsMake color or black and white copies Check the scanner glass for dirt and smudges Considerations for printing or scanning documents with cropped edges Adjust the lightness or darkness for copiesDefine custom copy settings Print or copy edge-to-edgeSet the paper size and type for copying on special paper Restore copy default settingsCopy photos Copy mixed size originals Copy on both sides manually duplex ENWW 5. Press the Black or Color button to start copying6. Repeat these steps until the copy is complete 120 Chapter 10 Copy11 Scan Use scan functions Scan settingsScan methods Scan by using HP Scan software WindowsScan by using other software Use scan functionsScan by using optical character recognition OCR software Cancel a scanScanner resolution and color Scan settingsRecommended color settings Resolution and color guidelinesColor Recommended resolutionScan quality 12 Manage and maintain the product Print information pages Change the product settings from a computerUse HP Web Jetadmin software Product security features Economy settings Clean the product Product updatesPrint information pages Print information pages 4. Press the Cancel button to exit the menusENWW Change the product settings from a computer ENWW Use HP Web Jetadmin softwareUse HP Web Jetadmin software Lock the product Product security featuresAssign a system password network models only Set the low power delay period Economy settingsSleep mode Low power settingsArchive print Clean the document feeder pickup rollers and separation pad Clean the productClean the paper path from the product control panel Product updatesClean the paper path Clean the exteriorSolve connectivity problems Solve wireless network problems 13 Solve problemsSelf help Solve problems checklist Factors that affect product performance Restore factory settingsSelf help Step 3 Check the control panel for error messages Solve problems checklistStep 1 Make sure that the product is set up correctly Step 2 Check the cabling or wireless connection network models onlyStep 8 Check the supplies Step 5 Check the softwareStep 6 Test print functionality Step 7 Test copy functionalityFactors that affect product performance Restore factory settingsControl panel messages Interpret control panel messagesControl panel message types ENWW 52 Scanner Error79 Error Device errorRecommended action Engine comm. ErrorControl panel message DescriptionControl panel message If the error persists, turn the product off, andENWW Interpret control panel messagesSensor Error Cool-down modeResend Upgrade Scanner ErrorControl panel message Turn off. Reinstall fuserENWW Interpret control panel messagesPrevent paper jams Paper feeds incorrectly or becomes jammedThe product does not pick up paper The product picks up multiple sheets of paperJam locations Clear jams3. Close the document feeder cover Clear jams from the document feeder150 Chapter 13 Solve problems 1. Open the document feeder coverENWW Clear jams from the input tray3. Open and close the print cartridge door to reset the product 1. Remove the paper from the input tray1. With both hands, grasp the paper, and Clear jams from the output binClear jams from the rear door 152 Chapter 13 Solve problemsPaper feeds incorrectly or becomes jammed 3. Close the rear doorENWW Use the correct paper type setting in the printer driver Use the correct paper type setting in the printer driverChange the paper type setting for Windows Change the paper type setting for MacNone Adjust color settings in the printer driverChange the color theme for a print job Change the color optionsUse paper that meets HP specifications HP PCL 6 driver Print a cleaning pageCalibrate the product to align the colors Use the printer driver that best meets your printing needsHP UPD PCL 158 Chapter 13 Solve problemsENWW HP UPD PS driverThe product prints slowly The product does not print or it prints slowlyThe product does not print The computer is using the incorrect IP address for the product Solve connectivity problemsSolve direct-connect problems Solve network problemsThe computer is unable to communicate with the product New software programs might be causing compatibility problemsThe computer or workstation might be set up incorrectly The product is disabled, or other network settings are incorrectThe product does not print after the wireless configuration completes Solve wireless network problemsWireless connectivity checklist The wireless network is not functioning Cannot connect more computers to the wireless productThe wireless product loses communication when connected to a VPN The network does not appear in the wireless networks listb. Type ping followed by the router IP address a. Print a configuration page164 Chapter 13 Solve problems 3. Test network communication by pinging the networkPrinter folder Product software problems with WindowsProblem SolutionA print job was not sent to the product that you wanted Solve common Mac problemsYou are using a generic printer driver when using a USB connection The printer driver is not listed in the Print & Fax listHardware troubleshooting You are using a generic printer driver when using a USB connectionSoftware troubleshooting ENWW 168 Chapter 13 Solve problemsOrder parts, accessories, and supplies Part numbers A Supplies and accessoriesImaging drums Order parts, accessories, and suppliesPart numbers Print cartridgesEnd User License Agreement OpenSSL Customer support B Service and supportHewlett-Packard limited warranty statement Data stored on the print cartridge and imaging drumHewlett-Packard limited warranty statement ENWW Hewlett-Packard limited warranty statementPage Page Data stored on the print cartridge and imaging drum End User License Agreement ENWW 178 Appendix B Service and supportc 2007 Hewlett-Packard Development Company, L.P. Rev. 11/06 Customer support OpenSSLRepack the product Environmental specifications C SpecificationsPhysical specifications Power consumption, electrical specifications, and acoustic emissionsTable C-1 Physical specifications1 Physical specificationsPower consumption, electrical specifications, and acoustic emissions Environmental specificationsFCC regulations Environmental product stewardship program Declaration of conformity wireless models Safety statementsAdditional statements for wireless products D Regulatory informationFCC regulations Ozone production Power consumptionEnvironmental product stewardship program Protecting the environmentSingle returns Return and recycling instructionsUnited States and Puerto Rico Multiple returns more than one cartridgeChemical substances Material Safety Data Sheet MSDSPaper Material restrictionsENWW Material Safety Data SheetsHP’s end-of-life product return and recycling program 188 Appendix D Regulatory informationDeclaration of conformity base models 83707-0015 Phone European ContactUSA Contact ENWW Declaration of conformity wireless modelsDeclaration of conformity wireless models October 192 Appendix D Regulatory informationENWW Boise, Idaho USAPower cord statement Japan EMC statement Korea Safety statementsLaser safety VCCI statement Japan Power cord instructionsVAROITUS Laser statement for FinlandGS statement Germany Luokan 1 laserlaiteTürkiye Cumhuriyeti EEE Yönetmeliğine Uygundur Substances Table ChinaRestriction on Hazardous Substances statement Turkey Safety statementsBrazil ANATEL statement Additional statements for wireless productsFCC compliance statement-United States Australia statementKorean statement Taiwan statement Notice for use in FranceNotice for use in Russia ENWW 198 Appendix D Regulatory informationIndex Symbols/Numerics 2-sided printingA accessories Page Page Page Page ENWW 204 IndexPage 2011 Hewlett-Packard Development Company, L.P CE865-90907* *CE865-90907CE865-90907