LASERJET PRO 100 COLOR MFP M175
User Guide
Page
LaserJet Pro 100 color MFP M175
User Guide
Copyright and License
Trademark Credits
Conventions used in this guide
iv Conventions used in this guide
ENWW
Table of contents
1 Product basics
2 Control panel menus
3 Software for Windows
6 Paper and print media
4 Use the product with Mac
5 Connect the product
9 Color
7 Print cartridges and imaging drum
8 Print tasks
12 Manage and maintain the product
10 Copy
11 Scan
13 Solve problems
Appendix A Supplies and accessories
Appendix B Service and support
Appendix C Specifications
Appendix D Regulatory information
Index
ENWW
Product views
Product comparison Environmental features Accessibility features
1 Product basics
Product comparison
Base model
Introductory print cartridges Supplied with product
Network model
Environmental features
Accessibility features
Product views
Product front view
Product back view
Serial number and model number location
Security slot Rear jam-access door USB port
HP internal network port network models only Power receptacle
Control panel layout
13 12
Setup menu Function specific menus
2 Control panel menus
Setup menu
System Setup menu
Reports System Setup Service Network Setup
Reports menu
Setup menu
ENWW
Service menu
Values
ENWW
Network Setup menu network models only
Setup menu
Function specific menus
Copy Menu
ENWW
Function specific menus
14 Chapter 2 Control panel menus
ENWW
Change print job settings Change printer-driver settings for Windows
3 Software for Windows
Supported operating systems for Windows
Supported printer drivers for Windows
Supported operating systems for Windows
Supported printer drivers for Windows
Select the correct printer driver for Windows
HP PCL 6 driver description
HP UPD PCL 5 driver description
Change print job settings
Tool for changing the settings
Change printer-driver settings for Windows
Change the default settings for all print jobs
Change the product configuration settings
3. Click the Device Settings tab
Remove software for Windows
Supported utilities for Windows
Other Windows components and utilities
Windows XP
Software for other operating systems
Software
22 Chapter 3 Software for Windows
ENWW
Software for Mac Print with Mac Scan with Mac Solve problems with Mac
4 Use the product with Mac
Install software for Mac operating systems
Install software for Mac computers connected directly to the product
Software for Mac
Supported operating systems for Mac
Install software for Mac computers on a wired network
Install software for Mac computers on a wireless network
Configure the IP address
Manual configuration
Priority for print settings for Mac
Connect the product to a wireless network using WPS
Connect the product to a wireless network using a USB cable
4. Select HP Uninstaller
Change printer-driver settings for Mac
Change the product configuration
HP Utility features
Software for Mac computers
Supported utilities for Mac network models only
HP Utility for Mac
Cancel a print job with Mac
Create and use printing presets with Mac
Print with Mac
Change the paper size and type with Mac
Create a printing preset
Use printing presets
Print a cover page with Mac
Use watermarks with Mac
Set the color options with Mac
Print multiple pages on one sheet of paper with Mac
Print on both sides of the page duplex printing with Mac
Use the Services menu with Mac
a. Select the Device Maintenance tab
a. Select the Services on the Web tab
3. Open the Color Options menu or the Color/Quality Options menu
Scan with Mac
ENWW
Solve problems with Mac
34 Chapter 4 Use the product with Mac
Connect with USB by using the software CD-ROM
Connect to a network by using the software CD-ROM network models only
5 Connect the product
Supported network operating systems network models only
Supported network operating systems network models only
Printer sharing disclaimer
Page
Connect with USB by using the software CD-ROM
Connect to a network by using the software CD-ROM network models only
Install the product on a wired network
Configure the IP address
Supported network protocols
Install the product on a wireless network
Install the software
Connect the product to a wireless network using WPS
Automatic configuration
Disconnect from the wireless network
Connect the product to a wireless network using a USB cable
Install the software for a wireless product currently on the network
Reduce interference on a wireless network
Wireless security
Advanced wireless setup
Wireless communication modes
Install the product on an ad-hoc wireless network
Configure the network product
View or change network settings
46 Chapter 5 Connect the product
ENWW
6 Paper and print media
Understand paper use
Change the printer driver to match the paper type and size
Supported paper sizes Supported paper types Load paper trays
Understand paper use
Special paper guidelines
Do not
ENWW
Understand paper use
Change the printer driver to match the paper type and size
Table 6-2 Supported envelopes and postcards
Supported paper sizes
Table 6-1 Supported paper and print media sizes
Table 6-2 Supported envelopes and postcards continued
52 Chapter 6 Paper and print media
ENWW
Supported paper types
ENWW
Colored Rough Heavy rough HP Tough paper
54 Chapter 6 Paper and print media
Load paper trays
Load the input tray
Tray capacity
Paper orientation for loading trays
56 Chapter 6 Paper and print media
ENWW
Print cartridge and imaging drum features Supplies views
Solve problems with print cartridges or the imaging drum
7 Print cartridges and imaging drum
Manage print cartridges and the imaging drum
Description
Print cartridge and imaging drum features
Feature
Imaging drum views
Supplies views
Print cartridge views
Manage print cartridges and the imaging drum
Change settings for print cartridges or the imaging drum
Change the Very Low settings from the control panel
Replacement instructions
Replace the print cartridges
ENWW
3. Grasp the old print cartridge by the center handle and remove it
62 Chapter 7 Print cartridges and imaging drum
8. Grasp the print cartridge by the center handle
and insert into the product
9. Close the print cartridge door
message. Allow a few minutes for the product to calibrate
Replace the imaging drum
3. Lift the two levers that hold the imaging drum
4. Remove the old imaging drum
ENWW
Manage print cartridges and the imaging drum
6. Remove the protective shielding from the new imaging drum
7. Insert the new imaging drum in the product
8. Lower the two levers that hold the imaging drum
66 Chapter 7 Print cartridges and imaging drum
Recycle supplies
Print-cartridge and imaging drum storage
HP policy on non-HP supplies
HP fraud hotline and Web site
Solve problems with print cartridges or the imaging drum
Check the print cartridges and imaging drum
Inspect the print cartridges and imaging drum for damage
Repeating defects
Print the supplies status page
Interpret the print quality page
Section
10.0004 Supply Error
10.1004 Supply memory error
10.000X Supply memory error
10.100X Supply memory error
Control panel message
Description
Recommended action
Door open
Solve problems with print cartridges or the imaging drum
Used color cartridge is installed
ENWW
Control panel message
Used cartridges installed
Used supplies have been installed. The
Control panel message
Description
Additional print tasks with Windows
Cancel a print job Basic print tasks with Windows
8 Print tasks
Cancel a print job
Get help for any printing option with Windows
Basic print tasks with Windows
Open the printer driver with Windows
Use a printing shortcut with Windows
Save custom print settings for reuse with Windows
Change the number of print copies with Windows
Create printing shortcuts
3. Click the Printing Shortcuts tab
3. Click the Printing Shortcuts tab
4. Select an existing shortcut as a base
82 Chapter 8 Print tasks
ENWW
Improve print quality with Windows
Select the page size with Windows
Print on both sides duplex with Windows
Select a custom page size with Windows
Select the paper type with Windows
Manually print on both sides duplex with Windows
2. On the File menu in the software program, click Print
4. Click the Finishing tab
ENWW
Basic print tasks with Windows
Print multiple pages per sheet with Windows
Basic print tasks with Windows
3. Click the Finishing tab
ENWW
Select page orientation with Windows
3. Click the Finishing tab
4. In the Orientation area, select the Portrait or Landscape option
To print the page image upside down, select the Rotated option
ENWW
Set color options with Windows
1. On the File menu in the software program, click Print
3. Click the Color tab
90 Chapter 8 Print tasks
Additional print tasks with Windows
Print colored text as black with Windows
Print on preprinted letterhead or forms with Windows
1. On the File menu in the software program, click Print
3. Click the Paper/Quality tab
92 Chapter 8 Print tasks
4. From the Type is drop-down list, click the More... option
5. Select the Other option
ENWW
Additional print tasks with Windows
Print on special paper, labels, or transparencies
1. On the File menu in the software program, click Print
3. Click the Paper/Quality tab
94 Chapter 8 Print tasks
4. From the Type is drop-down list, click the More... option
5. Select the category of paper types that best describes your paper
NOTE Labels and transparencies are in the list of Other options
ENWW
Print the first or last page on different paper with Windows
1. On the File menu in the software program, click Print
96 Chapter 8 Print tasks
ENWW
Scale a document to fit page size
3. Click the Paper/Quality tab
1. On the File menu in the software program, click Print
ENWW
ENWW
3. Click the Effects tab
98 Chapter 8 Print tasks
Add a watermark to a document with Windows
Create a booklet with Windows
4. Click the Print on Both Sides Manually check box
3. Click the Finishing tab
100 Chapter 8 Print tasks
ENWW
Adjust color Use the HP EasyColor option for Windows Match colors
9 Color
Adjust color
Change the color theme for a print job
Change the color options
2. Click Properties or Preferences
Manual color options
Table 9-1 Manual color options
Table 9-1 Manual color options continued
Use the HP EasyColor option for Windows
Match colors
Copy mixed size originals Copy on both sides manually duplex
Use copy functions Copy settings Copy photos
10 Copy
Multiple copies
Use copy functions
One-touch copy
Copy a multiple-page original
2. Press the Black or Color button to start copying
ENWW
Use copy functions
Copy identification cards
Cancel a copy job
Reduce or enlarge a copy
Collate a copy job
Change copy quality
Copy settings
Make color or black and white copies
Check the scanner glass for dirt and smudges
Adjust the lightness or darkness for copies
Define custom copy settings
Print or copy edge-to-edge
Considerations for printing or scanning documents with cropped edges
Restore copy default settings
Set the paper size and type for copying on special paper
Copy photos
Copy mixed size originals
Copy on both sides manually duplex
5. Press the Black or Color button to start copying
6. Repeat these steps until the copy is complete
120 Chapter 10 Copy
ENWW
Use scan functions Scan settings
11 Scan
Scan by using HP Scan software Windows
Scan by using other software
Use scan functions
Scan methods
Cancel a scan
Scan by using optical character recognition OCR software
Scan settings
Scanner resolution and color
Resolution and color guidelines
Color
Recommended resolution
Recommended color settings
Scan quality
Print information pages Change the product settings from a computer
Use HP Web Jetadmin software Product security features
Economy settings Clean the product Product updates
12 Manage and maintain the product
Print information pages
Print information pages
4. Press the Cancel button to exit the menus
ENWW
Change the product settings from a computer
ENWW
Use HP Web Jetadmin software
Use HP Web Jetadmin software
Lock the product
Product security features
Assign a system password network models only
Economy settings
Sleep mode
Low power settings
Set the low power delay period
Archive print
Clean the product
Clean the document feeder pickup rollers and separation pad
Product updates
Clean the paper path
Clean the exterior
Clean the paper path from the product control panel
13 Solve problems
Self help Solve problems checklist
Factors that affect product performance Restore factory settings
Solve connectivity problems Solve wireless network problems
Self help
Solve problems checklist
Step 1 Make sure that the product is set up correctly
Step 2 Check the cabling or wireless connection network models only
Step 3 Check the control panel for error messages
Step 5 Check the software
Step 6 Test print functionality
Step 7 Test copy functionality
Step 8 Check the supplies
Restore factory settings
Factors that affect product performance
Control panel messages
Interpret control panel messages
Control panel message types
52 Scanner Error
79 Error
Device error
ENWW
Engine comm. Error
Control panel message
Description
Recommended action
If the error persists, turn the product off, and
ENWW
Interpret control panel messages
Control panel message
Cool-down mode
Resend Upgrade
Scanner Error
Sensor Error
Turn off. Reinstall fuser
ENWW
Interpret control panel messages
Control panel message
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
The product picks up multiple sheets of paper
Prevent paper jams
Clear jams
Jam locations
Clear jams from the document feeder
150 Chapter 13 Solve problems
1. Open the document feeder cover
3. Close the document feeder cover
Clear jams from the input tray
3. Open and close the print cartridge door to reset the product
1. Remove the paper from the input tray
ENWW
Clear jams from the output bin
Clear jams from the rear door
152 Chapter 13 Solve problems
1. With both hands, grasp the paper, and
Paper feeds incorrectly or becomes jammed
3. Close the rear door
ENWW
Use the correct paper type setting in the printer driver
Change the paper type setting for Windows
Change the paper type setting for Mac
Use the correct paper type setting in the printer driver
Adjust color settings in the printer driver
Change the color theme for a print job
Change the color options
None
Use paper that meets HP specifications
Print a cleaning page
Calibrate the product to align the colors
Use the printer driver that best meets your printing needs
HP PCL 6 driver
158 Chapter 13 Solve problems
ENWW
HP UPD PS driver
HP UPD PCL
The product prints slowly
The product does not print or it prints slowly
The product does not print
Solve connectivity problems
Solve direct-connect problems
Solve network problems
The computer is using the incorrect IP address for the product
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
The computer is unable to communicate with the product
The product does not print after the wireless configuration completes
Solve wireless network problems
Wireless connectivity checklist
Cannot connect more computers to the wireless product
The wireless product loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
a. Print a configuration page
164 Chapter 13 Solve problems
3. Test network communication by pinging the network
b. Type ping followed by the router IP address
Product software problems with Windows
Problem
Solution
Printer folder
Solve common Mac problems
You are using a generic printer driver when using a USB connection
The printer driver is not listed in the Print & Fax list
A print job was not sent to the product that you wanted
Hardware troubleshooting
You are using a generic printer driver when using a USB connection
Software troubleshooting
168 Chapter 13 Solve problems
ENWW
A Supplies and accessories
Order parts, accessories, and supplies Part numbers
Order parts, accessories, and supplies
Part numbers
Print cartridges
Imaging drums
B Service and support
Hewlett-Packard limited warranty statement
Data stored on the print cartridge and imaging drum
End User License Agreement OpenSSL Customer support
Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement
ENWW
Page
Page
Data stored on the print cartridge and imaging drum
End User License Agreement
ENWW
178 Appendix B Service and support
c 2007 Hewlett-Packard Development Company, L.P. Rev. 11/06
OpenSSL
Customer support
Repack the product
C Specifications
Physical specifications
Power consumption, electrical specifications, and acoustic emissions
Environmental specifications
Physical specifications
Power consumption, electrical specifications, and acoustic emissions
Environmental specifications
Table C-1 Physical specifications1
Declaration of conformity wireless models Safety statements
Additional statements for wireless products
D Regulatory information
FCC regulations Environmental product stewardship program
FCC regulations
Power consumption
Environmental product stewardship program
Protecting the environment
Ozone production
Return and recycling instructions
United States and Puerto Rico
Multiple returns more than one cartridge
Single returns
Material Safety Data Sheet MSDS
Paper
Material restrictions
Chemical substances
Material Safety Data Sheets
HP’s end-of-life product return and recycling program
188 Appendix D Regulatory information
ENWW
Declaration of conformity base models
83707-0015 Phone
European Contact
USA Contact
ENWW
Declaration of conformity wireless models
Declaration of conformity wireless models
192 Appendix D Regulatory information
ENWW
Boise, Idaho USA
October
Safety statements
Laser safety
VCCI statement Japan Power cord instructions
Power cord statement Japan EMC statement Korea
Laser statement for Finland
GS statement Germany
Luokan 1 laserlaite
VAROITUS
Substances Table China
Restriction on Hazardous Substances statement Turkey
Safety statements
Türkiye Cumhuriyeti EEE Yönetmeliğine Uygundur
Additional statements for wireless products
FCC compliance statement-United States
Australia statement
Brazil ANATEL statement
Korean statement Taiwan statement
Notice for use in France
Notice for use in Russia
198 Appendix D Regulatory information
ENWW
Index
Symbols/Numerics 2-sided printing
A accessories
Page
Page
Page
Page
204 Index
ENWW
Page
2011 Hewlett-Packard Development Company, L.P
CE865-90907* *CE865-90907
CE865-90907