HP 100 CE866ARBGJ, 100 COLOR CE866ABGJ Solve problems with print cartridges or the imaging drum

Models: 100 CE866ARBGJ

1 220
Download 220 pages 58.76 Kb
Page 83
Image 83
Solve problems with print cartridges or the imaging drum

Solve problems with print cartridges or the imaging drum

Check the print cartridges and imaging drum

Check each print cartridge, and replace it if necessary, if you are having any of the following problems:

The printing is too light or seems faded in areas.

Printed pages have small unprinted areas.

Printed pages have streaks or bands.

If you determine that you need to replace a print cartridge, print the supplies status page to find the part number for the correct genuine HP print cartridge.

Type of print cartridge

Steps to resolve the problem

 

 

Refilled or remanufactured print

Hewlett-Packard Company cannot recommend the use of non-HP supplies, either

cartridge

new or remanufactured. Because they are not HP products, HP cannot influence

 

their design or control their quality. If you are using a refilled or remanufactured

 

print cartridge and are not satisfied with the print quality, replace the cartridge with

 

a genuine HP cartridge that has the words “HP” or “Hewlett-Packard” on it, or has

 

the HP logo on it.

Genuine HP print cartridge or imaging drum

1.The product control panel or the supplies status page indicates “Very Low” status when the cartridge has reached the end of its estimated life. Replace the print cartridge if print quality is no longer acceptable.

2.Print a print quality page from the Reports menu on the control panel. If streaks or marks are in one color on the page, you might have a defect in that color cartridge. See the instructions in this document for interpreting the page. Replace the print cartridge if necessary.

3.Visually inspect the print cartridge for damage. See the instructions that follow. Replace the print cartridge if necessary.

4.If printed pages have marks that repeat several times at the same distance apart, print a cleaning page. If this does not solve the problem, use the repetitive defects section in this document to identify the cause of the problem.

ENWW

Solve problems with print cartridges or the imaging drum 69

Page 83
Image 83
HP 100 CE866ARBGJ Solve problems with print cartridges or the imaging drum, Check the print cartridges and imaging drum