Inspect the print cartridges and imaging drum for damage
1.Remove the print cartridge from the product, and examine for damage.
2.If the print cartridge does not appear to be damaged, rock the print cartridge gently several times and reinstall it. Print a few pages to see if the problem is resolved.
3.If the problem is not resolved, remove the imaging drum from the product, and examine the surface.
CAUTION: Do not touch the green roller. Fingerprints on the imaging drum can cause print- quality problems.
4.If you see any scratches, fingerprints, or other damage on the imaging drum, replace the imaging drum.
70 Chapter 7 Print cartridges and imaging drum