HP 100 CE866ARBGJ, 100 COLOR CE866ABGJ manual Interpret the print quality page, Section

Models: 100 CE866ARBGJ

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Interpret the print quality page

Interpret the print quality page

1.On the product control panel, press the Setup Section button.

2.Use the arrow buttons to select the Reports menu, and then press the OK button.

3.Use the arrow buttons to select the Print Quality item, and then press the OK button.

This page contains five bands of color, which are divided into four groups as indicated in the following illustration. By examining each group, you can isolate the problem to a particular print cartridge.

Section

Print-cartridge

1Yellow

2Cyan

3Black

4Magenta

If dots or streaks appear in only one of the groups, replace the print cartridge that correlates with that group.

If dots appear in more than one group, print a cleaning page. If this does not solve the problem, determine if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots are all the same color, replace that print cartridge.

If streaks appear in multiple color bands, contact HP. A component other than the print cartridge is probably causing the problem.

72 Chapter 7 Print cartridges and imaging drum

ENWW

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HP 100 CE866ARBGJ, 100 COLOR CE866ABGJ, 100 COLOR MFP M175 manual Interpret the print quality page, Section