OS X problems
Symptom | Possible cause | Solution |
Printer features do not appear.
When using OS X v10.2, the printer is not using "Rendezvous" (mDNS)
Tray 2 does not appear as an installed option, even though it is installed on the printer.
(HP LaserJet 1320 series printer only)
The wrong PPD is selected for the printer.
Verify which PPD is selected as follows:
In the Print dialog box, click Summary. Verify that the "PPD for:" setting is correct.
If the PPD setting is incorrect, delete the printer in the Print Center and add it again. You might need to manually select the PPD.
You might need to upgrade your Internal HP Jetdirect card to a version that supports Rendezvous.
The ability to manually select installable options is supported only in Mac OS X v10.2 and later.
96 Chapter 6 Problemsolving | ENWW |
