HP Notebook Hard Drives & Solid State
Drives
Identifying, Preventing, Diagnosing and
Recovering from Drive Failures
Care and Maintenance Measures
Technical White Paper
Table of contents |
|
Identifying, Preventing, Diagnosing, and Recovering from Drive Failures .................................................... | 2 |
Introduction ..................................................................................................................................... | 2 |
Symptoms of Hard Drive (HDD) Performance Issues.............................................................................. | 2 |
Hard Drive / Solid State Drive Troubleshooting Flowchart..................................................................... | 4 |
Hard Drive & Solid State Drive Diagnostics ......................................................................................... | 5 |
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)...................................................... | 5 |
HP 3D Drive Guard.......................................................................................................................... | 5 |
Firmware & Product Updates ............................................................................................................. | 6 |
Intel Matrix Storage Technology driver ............................................................................................... | 6 |
Installing SATA drivers...................................................................................................................... | 6 |
Care and Maintenance Measures.......................................................................................................... | 7 |
Preparing Advanced Format HDDs for Microsoft Windows installations.................................................. | 7 |
Hard Drive Mounting Bracket ............................................................................................................ | 7 |
HP CMI - Client Management Interface ............................................................................................... | 7 |
Additional HP Recommendations for Optimizing Performance on Products with Older Operating Systems .. | 7 |
For more information ........................................................................................................................ | 8 |