Windows:

Installation Troubleshooting

If you are unable to print a test page:

•Make sure the cable connections are secure. See the setup poster.

•Make sure the printer is powered on. The [On button] will be lit green.

Make sure the printer is set as your default printing device:

•Windows 7: From the Windows Start menu, click

Devices and Printers.

•Windows Vista: On the Windows taskbar, click

Start, click Control Panel, and then click Printers.

•Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes.

 

Make sure that your printer has a check mark in the

English

circle next to it. If your printer is not selected as the

If you are still unable to print, or the Windows

 

default printer, right-click the printer icon and choose

 

“Set as default printer” from the menu.

 

software installation fails:

 

1.

Remove the CD from the computer’s CD-ROM

 

 

drive, and then disconnect the USB cable from the

 

 

computer.

 

2.

Restart the computer.

 

3.

Temporarily disable any software firewall and

 

 

close any anti-virus software. Re-start these programs

 

 

after the printer software is installed.

 

4.

Insert the printer software CD in the computer’s

 

 

CD-ROM drive, then follow the onscreen instructions

 

 

to install the printer software. Do not connect the

 

 

USB cable until you are told to do so.

 

5.

After the installation finishes, restart the computer.

Mac:

Installation Troubleshooting

If you are unable to print a test page:

•Make sure the cable connections are secure. See the setup poster.

•Make sure the printer is powered on. The [On button] will be lit green.

If you are still unable to print, uninstall and reinstall the software:

Note: The uninstaller removes all of the HP software components that are specific to the device. The uninstaller does not remove components that are shared by other

products or programs.

To uninstallthethesoftware:

1.Disconnect the HP product from your computer.

2.Open the Applications: Hewlett-Packard folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

To install the software:

1.Download the software at www.hp.com/support.

2.Double-click the file you downloaded.

3.Double-click HP Installer.

4.Follow the onscreen instructions to install the software.

Power specifications:

Power adapter: 0957-2269

Input voltage: 100-240Vac (+/- 10%)

Input frequency: 50/60Hz (+/- 3Hz)

Power consumption: 20 watts maximum (average printing)

Note: Use only with the power adapter supplied by HP.

Ink usage

Note: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information

see www.hp.com/go/inkusage.