If this did not solve the issue, try the next solution.
Solution 4: Load a stack of envelopes correctly in the input tray
Solution: Load a stack of envelopes in the input tray, with the envelope flaps facing up and to the left.
Make sure that you remove all paper from the input tray before loading the envelopes.
For more information, see:
Cause: A stack of envelopes was loaded incorrectly.
Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.
•Solution 1: Check the margin settings
•Solution 2: Check the layout of the document
•Solution 3: Load the stack of papers correctly
•Solution 4: Try printing with borders
Solution 1: Check the margin settings
Solution: Check the printer margins.
Troubleshooting
Print troubleshooting | 159 |