Contents

12 Maintain the HP All-in-One

 

Work with print cartridges.........................................................................................................

97

Handle the print cartridges.................................................................................................

98

Check the estimated ink levels...........................................................................................

98

Replace the print cartridges................................................................................................

99

Use a photo print cartridge...............................................................................................

103

Use the print cartridge protector.......................................................................................

103

Remove ink from your skin and clothing...........................................................................

104

Ink-backup mode..............................................................................................................

105

Advanced print cartridge maintenance.............................................................................

105

Print a self-test report.............................................................................................................

114

Clean the HP All-in-One.........................................................................................................

115

Clean the glass.................................................................................................................

115

Clean the lid backing........................................................................................................

115

Clean the exterior.............................................................................................................

116

Turn off the HP All-in-One......................................................................................................

116

13 Shop for ink supplies...........................................................................................................

117

14 Troubleshooting

 

View the Readme file..............................................................................................................

119

Setup troubleshooting.............................................................................................................

119

The product will not turn on..............................................................................................

120

After setting up the product, it does not print....................................................................

123

Uninstall and reinstall the software...................................................................................

130

Paper jams..............................................................................................................................

131

Information on paper........................................................................................................

132

Print quality troubleshooting...................................................................................................

133

Wrong, inaccurate, or bleeding colors..............................................................................

133

Ink is not filling the text or graphics completely................................................................

136

The printout has a horizontal band of distortion near the bottom of a borderless

 

print...................................................................................................................................

138

Printouts have horizontal streaks or lines.........................................................................

139

Printouts are faded or have dull colors.............................................................................

141

Printouts seem blurry or fuzzy..........................................................................................

144

Printouts are slanted or skewed.......................................................................................

145

Ink streaks on the back of the paper................................................................................

146

Paper is not picked up from the input tray........................................................................

147

The text edges are jagged................................................................................................

148

Print troubleshooting...............................................................................................................

149

Envelopes print incorrectly...............................................................................................

150

The product is not responding..........................................................................................

151

The product prints meaningless characters......................................................................

154

Nothing happens when I try to print..................................................................................

154

The margins are not printing as expected........................................................................

158

Text or graphics are cut off at the edge of the page.........................................................

159

A blank page came out while printing...............................................................................

161

4