Contents
12 Maintain the HP All-in-One
Work with print cartridges.........................................................................................................
97
Handle the print cartridges.................................................................................................
98
Check the estimated ink levels...........................................................................................
Replace the print cartridges................................................................................................
99
Use a photo print cartridge...............................................................................................
103
Use the print cartridge protector.......................................................................................
Remove ink from your skin and clothing...........................................................................
104
Ink-backup mode..............................................................................................................
105
Advanced print cartridge maintenance.............................................................................
Print a self-test report.............................................................................................................
114
Clean the HP All-in-One.........................................................................................................
115
Clean the glass.................................................................................................................
Clean the lid backing........................................................................................................
Clean the exterior.............................................................................................................
116
Turn off the HP All-in-One......................................................................................................
13 Shop for ink supplies...........................................................................................................
117
14 Troubleshooting
View the Readme file..............................................................................................................
119
Setup troubleshooting.............................................................................................................
The product will not turn on..............................................................................................
120
After setting up the product, it does not print....................................................................
123
Uninstall and reinstall the software...................................................................................
130
Paper jams..............................................................................................................................
131
Information on paper........................................................................................................
132
Print quality troubleshooting...................................................................................................
133
Wrong, inaccurate, or bleeding colors..............................................................................
Ink is not filling the text or graphics completely................................................................
136
The printout has a horizontal band of distortion near the bottom of a borderless
print...................................................................................................................................
138
Printouts have horizontal streaks or lines.........................................................................
139
Printouts are faded or have dull colors.............................................................................
141
Printouts seem blurry or fuzzy..........................................................................................
144
Printouts are slanted or skewed.......................................................................................
145
Ink streaks on the back of the paper................................................................................
146
Paper is not picked up from the input tray........................................................................
147
The text edges are jagged................................................................................................
148
Print troubleshooting...............................................................................................................
149
Envelopes print incorrectly...............................................................................................
150
The product is not responding..........................................................................................
151
The product prints meaningless characters......................................................................
154
Nothing happens when I try to print..................................................................................
The margins are not printing as expected........................................................................
158
Text or graphics are cut off at the edge of the page.........................................................
159
A blank page came out while printing...............................................................................
161
4