Contents

 

Memory card troubleshooting.................................................................................................

162

The Attention light blinks when I insert my memory card or storage device.....................

163

The product does not read the memory card...................................................................

164

The photos on the memory card do not transfer to my computer.....................................

165

Photos in a connected digital camera with PictBridge do not print...................................

167

Scan troubleshooting..............................................................................................................

167

Scan fails..........................................................................................................................

168

Text is incorrect or missing...............................................................................................

170

The scan feature does not work.......................................................................................

171

Copy troubleshooting..............................................................................................................

172

Nothing happens when I try to copy.................................................................................

172

Fit to Page is not working as expected............................................................................

174

The image is cropped when I make a borderless copy....................................................

175

A borderless copy has white space around the edges.....................................................

176

CD/DVD print troubleshooting................................................................................................

177

The product does not detect the CD/DVD holder.............................................................

177

The product does not detect a CD/DVD on the holder.....................................................

179

The product is printing on a non-printable area of my disc...............................................

180

The ink on the CD/DVD is not drying................................................................................

181

Errors......................................................................................................................................

182

Product messages............................................................................................................

182

File messages...................................................................................................................

230

General user messages...................................................................................................

232

Paper messages...............................................................................................................

237

Power and connection messages.....................................................................................

242

Print cartridge messages..................................................................................................

245

15 HP warranty and support

 

Warranty.................................................................................................................................

269

Print cartridge warranty information........................................................................................

269

Support process.....................................................................................................................

269

Before you call HP support.....................................................................................................

270

HP support by phone..............................................................................................................

270

Phone support period.......................................................................................................

271

Placing a call....................................................................................................................

271

After the phone support period.........................................................................................

271

Additional warranty options....................................................................................................

271

HP Quick Exchange Service (Japan).....................................................................................

272

HP Korea customer support...................................................................................................

272

Prepare the HP All-in-One for shipment.................................................................................

273

Remove the print cartridges before shipment...................................................................

273

Remove the control panel faceplate.................................................................................

273

Pack the HP All-in-One...........................................................................................................

274

16 Technical information

 

Specifications.........................................................................................................................

277

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