substrate Troubleshoot

If the problem remains after removing the substrate jam, unload the take-up reel from the front panel and load it again.

Take-up reel does not wind

Predictably, if the take-up reel is not winding as anticipated, the printed output is likely to end up on the floor. If the printer recognizes a problem with the take-up reel, it interrupts the print job until the issue is corrected. If the printer does not recognize a problem, the job continues to print. The following table highlights possible issues and solutions.

Take-up reel LED

Issue

Print job

Possible cause

Possible solution

status

 

interrupted?

 

 

 

 

 

 

 

Blinking quickly

Take-up reel is not

Yes

The sensor beam was

Make sure that the

 

winding

 

blocked for more than

take-up reel sensors are

 

 

 

3 seconds.

not blocked by a strip

 

 

 

 

of substrate or any

 

 

 

 

objects. See the

 

 

 

 

following graphic.

 

 

 

 

Make sure that the

 

 

 

 

collection bin is placed

 

 

 

 

behind the foot brace.

 

 

 

 

Also ensure that the

 

 

 

 

take-up reel power

 

 

 

 

switch is in the On

 

 

 

 

position.

 

 

 

 

 

Blinking slowly

Take-up reel is not

No

The sensor cables are

Ensure that the sensor

 

winding

 

loose or unplugged.

cables are correctly

 

 

 

 

secured.

 

 

 

 

 

Solid red

Take-up reel is not

No

There is too much

Ensure that the

 

winding

 

resistance on the take-

substrate is not winding

 

 

 

up reel motor.

too tightly. A loop-

 

 

 

 

shaping core should be

 

 

 

 

inserted and hanging

 

 

 

 

as shown in the User's

 

 

 

 

guide.

 

 

 

 

 

Solid green

Take-up reel is not

No

The take-up reel power

Ensure that the take-up

 

winding

 

switch is in the Off

reel power switch is in

 

 

 

position

the On position.

 

 

 

 

 

Solid green

Take-up reel is winding

No

The take-up reel wind-

Flip the take-up reel

 

in the wrong direction

 

direction switch is in

wind-direction switch to

 

 

 

the wrong winding

the correct position.

 

 

 

position.

 

 

 

 

After 3 seconds, the

 

 

 

 

printer recognizes the

 

 

 

 

problem and interrupts

 

 

 

 

the print job. See the

 

 

 

 

first error listed in this

 

 

 

 

table.

 

 

 

 

 

 

The following graphic shows the take-up reel sensors and cable.

70

Chapter 7 Troubleshoot substrate issues

ENWW