10 Front-panel error messages
Under certain circumstances, a
If an error message appears on the front panel that is not included in this list, and you are in doubt of the correct response, call your service representative. See When you need help on page 86.
Table
Message | Recommendation |
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[Color] cartridge has expired | Replace the cartridge. See When you need help on page 86. | |
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[Color] cartridge is missing | Insert a cartridge of the correct color. See When you need help on page 86. | |
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[Color] cartridge is out of ink | Replace the cartridge. See When you need help on page 86. | |
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[Color] printhead #[n] error: not present | Insert the correct printhead. See When you need help on page 86. | |
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[Color] printhead #[n] error: please | Remove the incorrect printhead and insert a new printhead of the correct type (color | |
remove | and number). See When you need help on page 86. | |
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[Color] printhead #[n] error: replace | Remove and reinsert the same printhead, or try cleaning the electrical connections. | |
| See Clean the electrical connections on a printhead on page 12. If the problem | |
| persists, remove the | |
| ||
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| |
[Color] printhead #[n] error: reseat | Remove and reinsert the printhead; try cleaning the electrical connections. See | |
| Clean the electrical connections on a printhead on page 12. If necessary, insert a | |
| new printhead. See Front panel recommends reseating or replacing a printhead | |
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[Color] printhead #[n] out of warranty | The printhead's warranty has ended, because of the length of time it has been in | |
| operation or because of the volume of ink used. See the Legal Information. | |
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| |
[Color] printhead #[n] warranty warning | The printhead's warranty may be invalidated by the use of | |
| Legal Information. |
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[Warning] internal failure: Unable to | The internal print files are not available in the printer. Load the internal print files | |
create print | through the Embedded Web Server. | |
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Cable is disconnected. Repair ink | At the front panel, select the | icon, then select Repair ink mainten. kit, and |
maintenance kit | follow the instructions on the front panel. | |
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Clean OMAS or disable it at the RIP | Either the | |
| be cleaned, or the current substrate is not supported by the | |
| sensor, and you are advised to disable it for this substrate. | |
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Ink maint kit almost full | Make sure that you have a new ink maintenance kit available. | |
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Ink maint kit full | Replace the ink maintenance kit. See Replace the ink maintenance kit on page 27. | |
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Ink maintenance kit is not correct. Repair | The ink filter cover is open. Close it. | |
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80 Chapter 10 | ENWW |