Table
Message | Recommendation |
|
|
Ink maintenance kit not installed | The installation of the ink maintenance kit has been cancelled. To complete the |
| installation, see Replace the ink maintenance kit on page 27. |
|
|
IO error | Restart the printer. If the problem persists, call your service representative. See |
| |
|
|
IO warning | Try again; if the problem persists, call your service representative. See When you |
| |
|
|
PDL Error: Ink system not ready | Clean the printheads. See Clean the printheads on page 73. |
|
|
PDL Error: Job clipped | The image is too large for the substrate or for the printer. Load larger substrate if |
| possible, or reduce the image size. |
|
|
PDL Error: memory full | Restart the printer and try resending the job; if necessary, reduce the complexity of |
| the job. |
|
|
PDL Error: out of substrate | Load more substrate. |
|
|
PDL Error: parsing error | The print job is unintelligible to the printer. Try to recreate and resend it. Check your |
| cable connections. |
|
|
PDL Error: print mode error | The substrate type or print quality specified for the job are incorrect. Change the |
| loaded substrate type or the print settings. |
|
|
PDL Error: printing error | Try sending the job again. |
|
|
PDL Error: virtual memory full | Restart the printer and try resending the job; if necessary, reduce the complexity of |
| the job. |
|
|
PH cleaning kit almost full | Make sure that you have a new printhead cleaning kit available. |
|
|
PH cleaning kit full | Replace the printhead cleaning kit. See Replace the printhead cleaning kit |
| |
|
|
Replace [color] cartridge | Replace the cartridge. See When you need help on page 86. |
|
|
Reseat [color] cartridge | Remove and reinsert the same cartridge. See When you need help on page 86. |
|
|
Update: failed. Invalid file | Make sure that you have selected the correct firmware update file. Then try again to |
| perform the update. |
|
|
Under certain circumstances, a
If an error message appears on the front panel that is not included in this list, turn off the printer and then turn it back on. If the problem persists, call your service representative. See When you need help on page 86.
Table | Numeric error messages |
|
|
Error code | Recommendation |
|
|
15.01:00 | The printer is unable to warm up within a preset time limit. Check that the ambient temperature |
| and input voltage are within printer specifications. If the problem persists, call your service |
| representative. See When you need help on page 86. |
|
|
15.02:00 | The printer is unable to cool down within a preset time limit. Check that the ambient |
| temperature is within printer specifications. Check that all fans are working and unblocked. If |
| the problem persists, call your service representative. See When you need help on page 86. |
|
|
ENWW | 81 |