Clear jams
When clearing jams, be very careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams.
CAUTION: Before clearing jams, turn the product off and disconnect the power cord.
Jam locations
Jams can occur at the following locations in the product.
1
2
3
4
5
1Document feeder
2Output bins
3Input trays
4Print cartridge area
5Rear door and duplexer
ENWW | Paper feeds incorrectly or becomes jammed 215 |