Fixing Problems

Open the on-screen menu and select Adjust picture > Color space. Change the selection.

Open the on-screen menu and select Help > Diagnostics. Run color tests.

If the projected colors seem completely wrong:

For a YPbPr or RGB input device, be sure all the video connectors are correctly matched.

Be sure the pins on the cable connectors are not bent or broken.

Open the on-screen menu and select Adjust picture > Color space. Change the selection.

Open the on-screen menu and select Help > Diagnostics. Run color tests.

Reset the picture settings to the factory-default settings. See the following problem.

If the picture settings are completely wrong and you cannot fix them:

Reset the projection settings to the factory-default settings. To do this, hold down the back + up + right buttons on the projector for 5 seconds. (This does not reset attachment module settings.)

If a DVI device causes an error message or garbage on the screen:

Certain high-definition digital sources incorporate High-bandwidth Digital-Content Protection (HDCP) content protection. Such content cannot be displayed by this projector. If the device has another output port, such as S-video, try connecting that port to the projector.

If the projector stops responding to all controls:

If possible, turn off the projector, then unplug the power cord and wait at least 15 seconds before reconnecting power.

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User’s Guide