HP MSM7XX HP ProCurve Networking support

Introduction

HP ProCurve Networking support

Example	Description
end [force]	Items enclosed in square brackets are optional. You
	can either include them or not. Do not include the
	brackets. In this example you can either include
	“force” or omit it.
firewall mode (highlownone)	Items enclosed in parenthesis and separated by a
	vertical line indicate a choice. Specify only one of the
	items. In this example, you must specify ’high’, ’low’, or
	’none’.

Management tool

When referring to the management tool interface, the Main menu name is presented first followed by a right angle-bracket and then the sub-menu name, as in Network > Ports.

Double angle brackets >> separate elements that appear in the Network Tree from main menu and sub-menu references, as in Service Controller >> Status.

HP ProCurve Networking support

HP ProCurve Networking offers support 24 hours a day, seven days a week through a number of automated electronic services. See the Customer Support/Warranty booklet included with your product.

The HP ProCurve Networking Web site, www.procurve.com/customercare provides up-to­ date support information.

Additionally, your HP-authorized network reseller can provide you with assistance, both with services that they offer and with services offered by HP.

Before contacting support

To make the support process most efficient, before calling your networking dealer or HP Support, you first should collect the following information:

Collect this information	Where to find it
Product identification.	On the rear of the product.
Software version.	The service controller management tool
	Login page.
Network topology map, including the	Your network administrator.
addresses assigned to all relevant devices.

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