Troubleshooting
Serial, Parallel and USB Problems
If a Serial Mouse Does Not Work
■Make sure you followed the manufacturer’s installation instructions completely and have installed the mouse properly. If not, repeat the procedure.
■Make sure the port connection is secure.
■Restart the notebook. Select Start > Turn Off Computer > Restart.
■Check mouse settings in Control Panel. Select Start > Control Panel > Printers and Other Hardware > Mouse.
■Use a mouse that connects to the USB port.
■Check the port settings in Control Panel. Open the hardware Device Manager, then select Ports (COM & LPT).
If a Serial Modem Does Not Work Properly
■Make sure the port connection is secure.
■Use the Modem troubleshooter in Windows Help. Select Start > Help and Support.
■In Control Panel, open Phone and Modem Options, and check the modem settings.
■Disable the internal modem:
1.Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System.
2.Select Modem to list the current modem devices.
3.Select the internal modem, then select the option to disable the modem.
■Check the port settings in Control Panel. Open the hardware Device Manager, then select Ports (COM & LPT).
Reference Guide |