Message

Explanation or recommended action

 

 

20 INSUFFICIENT

The MFP received more data than can fit in its available memory. You might

MEMORY

have tried to transfer too many macros, soft fonts, or complex graphics.

To continue

Touch OK to print the transferred data (some data might be lost), then simplify

touch OK

the print job or install additional memory (see MFP memory and expansion).

 

 

21 PAGE TOO

The page formatting process was not fast enough for the MFP.

COMPLEX

Touch OK to print the transferred data. (Some data might be lost.)

 

To continue

If this message appears often, simplify the print job.

touch OK

 

 

 

22 EIO x

BUFFER OVERFLOW To continue touch OK

Too much data was sent to the EIO card in the specified slot (x). An improper communications protocol might be in use.

Touch OK to print the transferred data. (Some data might be lost.)

Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp.)

22 Embedded I/O Too much data was sent to the embedded HP Jetdirect. Buffer Overflow

To continue touch OK

22 PARALLEL I/O

BUFFER OVERFLOW To continue touch OK

Too much data was sent to the parallel port.

Touch OK to clear the error message. (Data will be lost.)

Check for a loose cable connection, and be sure to use a high-quality cable. Some non-HP parallel cables might be missing pin connections or might otherwise not conform to the IEEE-1284 specification. (See Parts and accessories, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/ lj9050mfp).

If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp).

30.00.yy SCANNER FAILURE

Make sure that the scanner is unlocked.

Check the cables.

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp).

30.00.01SCANNER

I/O FAILURE CHECK CABLES THEN TRUN OFF THEN ON

The MFP and the copy processor are not communicating. Check for a disconnected cable.

Turn the MFP off, and then turn the MFP on.

If this message persists, contact an HP-authorized service or support provider (see the HP support flyer, or go to www.hp.com/support/lj9040mfp or www.hp.com/support/lj9050mfp).

ENWW

Understanding MFP messages 153