hp digital copier 610 printing and software guide
If you still experience difficulties, contact HP Support and Services as listed in the HP Digital Copier 510/610 Reference Guide.
communication problems
If the copier/printer encounters a communication problem, do the following:
1Verify that all cables are firmly attached to your copier/printer and your computer.
2Press Cancel to cancel the print job.
3Resend your document.
problems uninstalling or reinstalling software
If you have difficulties uninstalling or reinstalling the HP DIgital Copier software, do the following:
problem | solution | |
You cannot remove the | See uninstall and reinstall software on | |
HP Digital Copier | page 12. | |
software from your |
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computer |
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You cannot reinstall the | See uninstall and reinstall software on | |
HP Digital Copier | page 12. | |
software |
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The New Hardware | Disregard the notice and continue the | |
Wizard does not identify | installation. | |
the HP Digital Copier by | • | In the New Hardware Wizard select CD- |
name, but displays |
| ROM, then Next to start the search for the |
“Device Unknown” |
| driver file hpf600p.inf. |
| • | If the installation fails, locate and double- |
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| click this file directly from the CD. |
| • | If none of these steps work, follow the |
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| procedure in uninstall and reinstall software |
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| on page 12. |
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You have both an HP | Follow the procedure in uninstall and reinstall | |
CP1160 (DeskJet) and an | software on page 12, then reinstall only the | |
HP Digital Copier | printer program you want to keep. | |
installed on your |
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computer, and you cannot |
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remove one of the |
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printers. |
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communication problems | 33 |