HP Z220 F1J90UAABA, Z420 D3J34UT#ABA Self-troubleshooting with HP Vision Diagnostics, Overview

Models: C1D80UT C1D80UT#ABA Workstatio D8D17UT#ABA Workstatio D3J88UT#ABA B2B94UT B2B94UT#ABA B5P07UT B5P07UT#ABA Z220 F1J90UAABA Z420 D3J34UT#ABA

1 198
Download 198 pages 35.67 Kb
Page 147
Image 147

Self-troubleshooting with HP Vision Diagnostics

Hewlett-Packard Vision Diagnostics is a diagnostic tool that can be used by the end user or technical support personnel to view information about the hardware configuration of the computer and perform hardware troubleshooting on HP desktop and workstation systems. This diagnostic tool is used to troubleshoot hardware failures. Accessible by either CD or USB key, these diagnostics run outside the operating system and make it easy to isolate potential issues that may be related to the operating system and not to the hardware.

HP Vision Diagnostics benefits:

Captures complete system configuration information that can be shared as an HTML file, including:

System serial number, product number and BIOS revision

Memory size and configuration

Processor information

Storage device information and configuration

Graphics, audio, and communications information and configuration

Comprehensive list of diagnostic tests:

Highly configurable testing options: quick, complete, custom, interactive, non-interactive

Identifies specific failed memory DIMM

Tests video card memory

Launches DST SMART tests for both SATA and SAS drives

Many other tests and diagnostics

Diagnostic Failure Code Output — A unique warranty code is generated for each failure and can be used to validate diagnostic use for a specific system.

Easy to use — Interface is similar to previous field diagnostics, HP Insight Diagnostics.

True End2End diagnostics — Same diagnostics modules used in factory.

Easy to obtain:

Download from HP website.

Install on bootable USB key, CD or DVD.

Included with restore media.

Overview

HP Vision Diagnostics allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.

When started, HP Vision Diagnostics displays the Survey tab, which shows the current configuration of the computer. Other tabs provide additional information, including diagnostic test options and test

Self-troubleshooting with HP Vision Diagnostics 135

Page 147
Image 147
HP Z220 F1J90UAABA, Z420 D3J34UT#ABA, B2B94UT B2B94UT#ABA manual Self-troubleshooting with HP Vision Diagnostics, Overview