Troubleshooting
Problem | Solution | |
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Picture has | Make sure that the outside antenna is | |
snow and | connected correctly. | |
sound is not | Reposition the outside antenna. | |
clear |
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Picture shows | The multiple image is called “ghosting.” | |
a double or | Connect your TV to an outside antenna. | |
triple image, | Make sure that you use good quality | |
but the sound | ||
cables and terminations. | ||
is clear | ||
Reposition the outside antenna. | ||
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Picture has | Electrical interference can be caused by | |
lines (waves) | cars and motorcycles. | |
and the | Electrical interference can also be caused | |
sound is | by fluorescent lamps and other | |
distorted | appliances. | |
| Try plugging your TV into a different | |
| electrical outlet, preferably an outlet on a | |
| different circuit. | |
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No sound | Make sure that the volume is turned up | |
| and the mute control is turned off. | |
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No picture | Make sure that the power cord is plugged | |
and no sound | into a working outlet. | |
| Make sure that the brightness and | |
| contrast level are not set too low. | |
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Picture has | Adjust the color controls. | |
no color |
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Picture is | Change the channel. | |
scrambled |
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Picture has | Color can be affected by moving your TV, | |
spots | turning on appliances like a vacuum | |
| cleaner near your TV, or placing magnets | |
| too close to your TV. | |
| Turn off your TV using the Power button on | |
| the TV (not on the remote control). Leave | |
| your TV off for at least 15 minutes. | |
| If the picture still has spots, turn off your | |
| TV combo and leave it off overnight. | |
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