Insignia NS-LCD37HD-09 37" LCD TV

 

Maintaining

 

 

 

 

 

 

 

 

 

 

 

Problem

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cleaning

 

 

 

 

Picture has dotted lines or

•

Adjust the antenna.

 

 

 

 

 

stripes.

• Move your TV away from noise

 

 

• Clean your TV with a soft, dry cloth. If

 

 

 

 

sources, such as cars, neon

 

 

 

surfaces are extremely dirty, use a soft cloth

 

 

 

 

signs, or hair dryers.

 

 

 

dampened with a weak detergent solution.

 

 

Picture has double images.

• Use a highly directional outdoor

 

 

• Use an eyeglass cleaner to clean the screen.

 

 

 

 

antenna or switch to cable or

 

 

• Never use alcohol, paint thinner, or benzine.

 

 

 

 

satellite TV.

 

 

 

 

Good picture, no sound.

•

Increase the volume.

 

 

• Before using a chemically treated cloth, read

 

 

 

 

 

 

 

• Press MUTE to make sure that

 

 

 

the instructions that came with the cloth.

 

 

 

 

 

 

 

 

 

 

the sound is not muted.

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

• Make sure that the audio mode

 

 

 

 

 

is set to STEREO or MONO. For

 

 

 

 

 

 

 

 

 

 

 

 

more information, see

 

 

 

 

 

 

 

 

 

 

 

 

“Selecting the audio mode” on

 

 

 

Warning

 

 

 

 

 

 

page 15.

 

 

 

Do not try to repair your TV yourself. Contact

 

 

 

 

 

 

 

 

 

 

Audio noise or static.

•

Move radio frequency

 

 

 

authorized service personnel.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

communication equipment,

 

Remote control

 

 

 

 

 

 

such as a cordless phone, away

 

 

 

 

 

 

 

 

 

 

 

 

from your TV.

 

 

 

 

 

 

 

 

 

 

General

 

 

 

Problem

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote control does not

• Replace the batteries. For more

 

 

 

 

 

 

work.

 

information, see “Installing

 

 

Problem

Solution

 

 

 

 

 

 

 

remote control batteries” on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot tune to one or more

• The program you want to watch

 

 

 

 

 

 

 

page 7.

 

 

 

 

 

 

 

 

• Make sure that the batteries are

 

 

channels.

 

may be blocked through the

 

 

 

 

 

 

 

inserted correctly. For more

 

 

 

 

parental controls. For more

 

 

 

 

 

 

 

information, see “Installing

 

 

 

 

information, see “Setting

 

 

 

 

 

 

 

remote control batteries” on

 

 

 

 

parental controls” on page 22 or

 

 

 

 

 

 

 

page 7.

 

 

 

 

“Turning the parental lock on or

 

 

 

 

 

 

• Make sure that the power cord

 

 

 

 

off” on page 22.

 

 

 

 

 

 

 

is plugged into a power outlet.

 

 

 

• The channel may have been

 

 

 

 

 

 

 

 

 

 

 

 

deleted from the channel list.

 

 

 

 

 

 

 

 

 

 

 

 

 

Video and audio

 

 

 

 

 

 

You can tune to the channel by

 

 

 

 

 

 

 

pressing the number buttons or

 

 

 

 

 

 

 

 

 

 

 

 

you can add the channel back to

 

 

 

 

 

 

 

 

 

 

 

 

the channel list. For more

 

Problem

Solution

 

 

 

 

information, see “Deleting

 

 

 

 

 

 

 

 

 

 

 

 

channels” on page 13.

 

No picture or sound (the

• Make sure that the power cord

 

 

 

 

 

 

 

 

 

 

 

screen is not lit).

 

is plugged into a power outlet.

 

 

Password is lost.

• On the Lock menu, enter 1397

 

 

 

 

 

 

• Press (power) on your TV or

 

 

 

 

for the password, then set a new

 

 

 

 

 

 

 

the remote control.

 

 

 

 

password. For more

 

 

 

 

 

 

• Try another channel. The

 

 

 

 

information, see “Setting the

 

 

 

 

 

 

 

problem could be with the TV

 

 

 

 

parental password” on page 21.

 

 

 

 

 

 

 

station.

 

 

Cannot access some items.

• If a setting or option is grayed

 

Dark, poor, or no picture

• Select the correct picture mode.

 

 

 

 

out, it is not available in the

 

(the screen is lit), but

 

For more information, see

 

 

 

 

current input mode.

 

sound is good.

 

“Adjusting the picture” on

 

 

TV cabinet creaks.

• When you are using your TV, the

 

 

 

 

 

 

 

page 14.

 

 

 

 

temperature inside the cabinet

 

 

 

 

 

 

• Adjust the brightness. For more

 

 

 

 

increases. This causes the

 

 

 

 

 

 

 

information, see “Adjusting the

 

 

 

 

cabinet to expand or contract,

 

 

 

 

 

 

 

picture” on page 14.

 

 

 

 

which produces the creaking

 

 

 

 

 

 

• Make sure that the antenna or

 

 

 

 

noise. This is not a malfunction.

 

 

 

 

 

 

 

cable TV is connected correctly.

 

 

 

 

 

 

 

 

 

 

 

 

For more information, see

 

 

Buttons do not work.

• Unplug the power cord for a few

 

 

 

 

 

 

 

“Connecting an antenna, cable

 

 

 

 

seconds, then plug it back in

 

 

 

 

 

 

 

TV, or satellite TV box” on page

 

 

 

 

and turn on your TV.

 

 

 

 

 

 

7.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No color, picture is dark, or

• Adjust the color saturation. For

 

 

 

 

 

 

color is not correct.

 

more information, see

 

 

 

 

 

 

 

 

 

 

 

 

“Adjusting the picture” on page

 

 

 

 

 

 

 

 

 

 

 

14.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Only noise (snow) appears

• Make sure that the antenna or

 

 

 

 

 

 

on the screen.

 

cable TV is connected correctly.

 

 

 

 

 

 

 

 

 

 

 

 

For more information, see

 

 

 

 

 

 

 

 

 

 

 

 

“Connecting an antenna, cable

 

 

 

 

 

 

 

 

 

 

 

 

TV, or satellite TV box” on page

 

 

 

 

 

 

 

 

 

 

 

7.

 

 

 

 

 

 

 

 

 

 

 

• Try another channel. The

 

 

 

 

 

 

 

 

 

 

 

 

problem could be with the TV

 

 

 

 

 

 

 

 

 

 

 

 

station.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

26

 

 

 

 

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