Troubleshooting
Troubleshooting
If the camera fails to function as expected, follow the procedures below.
1Check the troubleshooting below.
2The camera may not work properly due to the noise or static electricity, etc. In this case, remove the battery and reset the camera.
3If the System does not work correctly after these procedures, consult your nearest JVC dealer.
Problem | Check |
|
|
Cannot turn on the camera/ | Recharge the battery pack. |
The power turns off |
|
suddenly |
|
|
|
Cannot connect to the Wi- | Try to connect again in a better reception environment. |
If you are far from the receiver, there is interference, or if | |
| there is a microwave or another wireless device nearby, the |
| communication speed may slow down or the connection may |
| not be established. |
|
|
Recording stopped | • Turn off the unit, wait for a while, and turn it on again. The |
automatically | unit stops automatically to protect the circuit when the |
| temperature rises. |
| • Check that there is enough space in the SD card. |
|
|
The photo is out of focus or | • The light is insufficient. Take photos in better lighting. |
dark | • The camera extends photo exposure time under low light/ |
| indoor conditions. Keep the camera (and the target subject) |
| steady for several seconds when taking photos. |
•Place the camera on a flat and steady surface, or use a tripod. The color of the video/photo The white balance may not be adjusted automatically depending
is not natural | on the light conditions. Select the proper white balance option |
| to match the light source. |
|
|
The thermometer icon | The inside of the camera has become overheated. Turn off the |
appears | unit and wait for a while until the camera cools down. |
54Troubleshooting