Troubleshooting
■General
Problem | Possible cause | Possible solution | Reference | |
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Power does not come | The power cable is not | Connect the power cable correctly. | 9 | |
on. | connected to an AC outlet. |
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You cannot operate any | Some specific operations are | This is not a malfunction. | – | |
button. | restricted. |
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The remote control does | The batteries are running low. | Replace the batteries. | 4 | |
not work. |
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You cannot operate the | Function assigned to some | Slide the remote control mode |
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main unit using the | buttons change according to | selector to [AUDIO], [SHIFT] or the |
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remote control. | the remote control mode. | lowest position to select an | – | |
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| appropriate mode to your desired |
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| function. |
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Touch sensor panels do | Some internal errors have | Disconnect the AC plug, then |
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not work. | occurred on the touch sensor | connect it again. Do not touch the | – | |
| panels. | touch sensor panels when | ||
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| connecting the AC plug again. |
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A whirring noise can be | The main unit is located close | Place the main unit away from a |
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heard. | to a TV, computer, or other | TV, computer, or other electric | 58 | |
| electric appliance. | appliance. |
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No picture is produced. | Improper connection. | Connect all cables properly. | ||
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The picture is distorted. | A video cassette recorder is | Connect the main unit directly to |
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| connected between the main | the TV. | 8 | |
| unit and the TV. |
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| The video signal type setting is | Select the video signal type | 10 and 11 | |
| not appropriate. | suitable for your TV. | ||
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The screen size is | The screen size setting is not | Select the display method suitable | 38 | |
abnormal. | appropriate. | for your TV. | ||
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The TV screen darkens. | The screen saver setting is | Press any button. | 38 | |
| activated. |
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No picture/sound is | A disc/file recorded in a format | Confirm the playable disc/file |
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produced via the [HDMI | incompatible with the main unit/ | types. | 60 | |
MONITOR OUT] | TV is played back. |
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terminal. |
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The connected TV is not | Connect a TV compatible with | 8 | ||
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| compatible with HDCP. | HDCP. | ||
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| The main unit fails to recognize | Disconnect the HDMI cable and | 8 | |
| the TV connected to the [HDMI | connect it again. | ||
| MONITOR OUT] terminal. |
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| An HDMI cable longer than 5 m | Use an HDMI cable of 5 m or | – | |
| is used. | shorter to assure stable operation | ||
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| and picture quality. |
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The picture is distorted | The proportion of the picture is | Connect the TV to the [VIDEO] |
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when the TV is | not appropriate. | terminal, and select the video | 7,10 and 11 | |
connected to the [HDMI |
| signal type and the output video | ||
MONITOR OUT] |
| signal setting. |
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terminal. |
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(Continued on the next page)
Reference
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