Others
Troubleshooting
Before sending for repair, check the camcorder’s problem according to the table below.
If the problem persists, consult our authorized dealers or JVC service center.
| Symptom | Action | Page | |
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Card | SD card cannot be | ● Check that the SD card is facing the right direction. | ||
inserted. |
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Power | Power cannot be switched | ● Connect the AC adapter correctly. | ||
on. | ● Charge the battery. | |||
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| Shooting cannot be | ● Use the CAM/MEDIA button to set to the camera shooting mode. | ||
| performed. | ● Check the shooting mode with the video and still picture indicating lamps. | ||
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| Shooting stops by itself. | ● Shooting stops automatically after 12 hours of continuous recording. | - | |
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| ● Shooting may stop halfway due to the nature of the card. |
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| Check whether the card is a recommended SD card (Class 6 or higher) | ||
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| Erase the contents of the SD card (DELETE, FORMAT) | ||
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| Focus is not adjusted | ● Clean any dirt or water droplets from the lens. | - | |
| automatically. | ● If you are shooting at a dark place or shooting a subject that has no contrast between | ||
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| dark and light, adjust the focus manually. |
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| The recorded subject is too | ● Use [Lolux]. | ||
| dark. | ● Set exposure to the [+] side. | ||
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| ● For videos, set to the manual shooting mode and increase the sensitivity using the | ||
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| GAIN switch. |
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| ● Set the GAIN switch to [AGC]. | ||
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| ● For still pictures, set [GAIN UP] to [AUTO]. | ||
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| ● Set to open up the aperture. | ||
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| ● Set to lower the shutter speed. | ||
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| The color of the recorded | ● Depending on the lighting conditions or when there are numerous light sources in the | ||
| subject looks unnatural. | background, set to the manual shooting mode and perform auto white balance |
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hootingS | (Reddish, bluish, etc.) | adjustment. |
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| ● Adjust the red or blue using white paint adjustment. | |||
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| White balance cannot be | ● Do not use [TWILIGHT] from Program AE. | ||
| adjusted. |
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| Continuous shooting speed | ● The continuous shooting speed drops if the function is used continuously. | - | |
| of still pictures is slow. | ● Continuous shooting speed may drop depending on the SD card in use and or under | - | |
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| certain shooting conditions. |
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| The actual recording time is | ● Recording time may shorten depending on the environment, such as when shooting | - | |
| shorter than the estimated |
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| time. |
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| Focus knob of the lens | ● Set the FOCUS/ZOOM switch to FOCUS. | ||
| does not work. |
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| Zoom knob of the lens does | ● Set the FOCUS/ZOOM switch to ZOOM. | ||
| not work. |
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| The MIC terminal and built- | ● Remove the audio unit cable from the AUDIO IN terminal of the camcorder. | ||
| in microphone do not work. |
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| Unable to adjust the | ● The recording level of the | ||
| recording level of the built- | terminal cannot be adjusted using the recording level knob. (The recording level knob |
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| in microphone or | can only be used for the INPUT1/INPUT2 terminal. Set the volume of the |
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| microphone connected to | microphone or MIC terminal using the [INTERNAL MIC LEVEL] or [MIC LEVEL |
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| the MIC terminal using the | SETTING] menu.) |
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| recording level knob. |
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| Unable to switch to the | ● When the RREC icon lights up in red or the RW icon lights up in yellow, it is not | ||
| playback mode when | possible to switch to the playback mode. To switch to the playback mode, close the clip |
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| continuous clip recording is | file. |
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| paused. |
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